Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
10.0
Cleanliness:
8.0
Food:
8.0
Amenities:
8.0
What we liked:
I looked at management's response to previous reviews. Very nice, the manager himself answers all the customers. I was also interested in the answer with a discount from 7 days. Not immediately visible when booking. Maybe I can't search. I tried to book for 8 days and got a big discount, but from 21 days, it’s generally gorgeous, but I don’t need to stay in this city for so long yet. My room was on the 17th floor deluxe, very large. They cleaned every day, bathrobe, slippers, etc. - everything was clean. The staff asked daily if anything else was needed, very nice. I did not take breakfast, I just ordered from the menu in the room. even cheaper. She asked for hangers for my dresses, they brought 10 pieces, they didn’t even say a word that it wasn’t supposed to or something like that. And most importantly, I had a birthday during the trip, well, I certainly didn’t expect that sweets and champagne would be brought in the morning. There are no words. I advise everyone, this is not a hotel, but an apart-hotel. A huge difference, besides the kitchen in the room (it's just a song) is also the attitude.
What did not like:
My dears! After such a reception, even the tongue does not turn to write. Customer service is very important, and the rest is nothing
I looked at management's response to previous reviews. Very nice, the manager himself answers all the customers. I was also interested in the answer with a discount from 7 days. Not immediately visible when booking. Maybe I can't search. I tried to book for 8 days and got a big discount, but from 21 days, it’s generally gorgeous, but I don’t need to stay in this city for so long yet. My room was on the 17th floor deluxe, very large. They cleaned every day, bathrobe, slippers, etc. - everything was clean. The staff asked daily if anything else was needed, very nice. I did not take breakfast, I just ordered from the menu in the room. even cheaper. She asked for hangers for my dresses, they brought 10 pieces, they didn’t even say a word that it wasn’t supposed to or something like that. And most importantly, I had a birthday during the trip, well, I certainly didn’t expect that sweets and champagne would be brought in the morning. There are no words. I advise everyone, this is not a hotel, but an apart-hotel. A huge difference, besides the kitchen in the room (it's just a song) is also the attitude.
What did not like:
My dears! After such a reception, even the tongue does not turn to write. Customer service is very important, and the rest is nothing
Translated automatically from Russian. View original
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