In this place, our organization held a corporate event. I was here for the first time. As it turned out, despite the reviews I read, the service is excellent (kind polite employees, everyone smiles at each other), delicious food (maybe we just worked up an appetite after one of the events held on the street), excellent rooms, no audibility (our two colleagues, living in the next room, told us in the morning that they chatted animatedly for half the night after the banquet).
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In this place, our organization held a corporate event. I was here for the first time. As it turned out, despite the reviews I read, the service is excellent (kind polite employees, everyone smiles at each other), delicious food (maybe we just worked up an appetite after one of the events held on the street), excellent rooms, no audibility (our two colleagues, living in the next room, told us in the morning that they chatted animatedly for half the night after the banquet). The air is clean, everything is surrounded by forest, pine trees. And most of all I smiled that I woke up to the amazing singing of birds. I will definitely come back here with my family!
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Well, of course, it’s simply impressive and thus bribes... a huge territory, a forest, a “pond with a gazebo” (as hotel managers call it, take a walk to it in the summer, then share your impressions), the appearance of the hotel, a chic entrance to it, a hall, a lobby , many pleasing to the eye views, both inside and outside.
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Well, of course, it’s simply impressive and thus bribes... a huge territory, a forest, a “pond with a gazebo” (as hotel managers call it, take a walk to it in the summer, then share your impressions), the appearance of the hotel, a chic entrance to it, a hall, a lobby , many pleasing to the eye views, both inside and outside... We were fascinated and agreed not only to rest in this hotel, but to a celebration in honor of our wedding!!!
What turned out to be in practice. . . I won’t tell about the organization itself, because it certainly won’t work briefly, it’s just that my indignation alone is not enough to convey in a nutshell about the “quality” of the work of managers !! ! Just clarify all the details at once, additional payment to waiters, fines for alcohol, the permissibility of your alcohol and everything, everything, everything, since we had nowhere to retreat and we had to give simply incredible amounts !! ! The waiters... someone wrote correctly, recruited young people from the nearest settlements, poured champagne into dirty glasses from under the fruit drink to our guests !!! , not deigning to change them !!! , and instead of salmon steaks, they served miserable halves from them, although the payment was exactly for a portion of steak for each guest!!! , but about the amount of alcohol that ended in the midst of the holiday, although it was purchased in boxes!!!!! , the pigs were insolent!! ! My only request was to bring flowers from the banquet to our room, so the receptionist literally dumped them in a corner without vases, and pointed me to a bucket! And don't fall for these brashurki, in which the Imperial promises the newlyweds chocolate-covered strawberries and specials. bridal suite, and hope they don't ruin it at least, because on our wedding night, they decided to arrange a planned fire evacuation without warning anyone about it !! ! and instead of giving in to love, my husband soldered me with valerian!
What turned out to be in practice. . . I won’t tell about the organization itself, because it certainly won’t work briefly, it’s just that my indignation alone is not enough to convey in a nutshell about the “quality” of the work of managers !! ! Just clarify all the details at once, additional payment to waiters, fines for alcohol, the permissibility of your alcohol and everything, everything, everything, since we had nowhere to retreat and we had to give simply incredible amounts !! ! The waiters... someone wrote correctly, recruited young people from the nearest settlements, poured champagne into dirty glasses from under the fruit drink to our guests !!! , not deigning to change them !!! , and instead of salmon steaks, they served miserable halves from them, although the payment was exactly for a portion of steak for each guest!!! , but about the amount of alcohol that ended in the midst of the holiday, although it was purchased in boxes!!!!! , the pigs were insolent!! ! My only request was to bring flowers from the banquet to our room, so the receptionist literally dumped them in a corner without vases, and pointed me to a bucket! And don't fall for these brashurki, in which the Imperial promises the newlyweds chocolate-covered strawberries and specials. bridal suite, and hope they don't ruin it at least, because on our wedding night, they decided to arrange a planned fire evacuation without warning anyone about it !! ! and instead of giving in to love, my husband soldered me with valerian!
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• traveled 14 years ago
At the weekend, in order to avoid the city heat, we decided to relax in this hotel. Everything on the site looked respectable and nice, the photographer was good, they believed that a worthy 5-star hotel appeared on the territory of the Moscow Region. Booking went through without problems over the phone. We arrived, settled in - the studio room is quite spacious, the furniture is not bad, the lamps are not cheap, everything is smart.
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At the weekend, in order to avoid the city heat, we decided to relax in this hotel. Everything on the site looked respectable and nice, the photographer was good, they believed that a worthy 5-star hotel appeared on the territory of the Moscow Region.
Booking went through without problems over the phone. We arrived, settled in - the studio room is quite spacious, the furniture is not bad, the lamps are not cheap, everything is smart. The bathroom, of course, is worse - broken tiles on the floor, plumbing is very modest. By the way, we lived in the Akvarel mini-hotel.
Well, having settled in, we decided to take a walk around the territory and at the same time visit the pool and spa. We came to the main building, wandered along the corridors and finally went to the Aquamarine Spa. Having received the numbers in the undressing room, we went inside - mdaaa....The locker room is a frank scoop, just horror, dirt, wet floors, smelly toilets, and you should have seen showers with plastic curtains... Somehow, having changed into bathing suits, we went to the pool. All the pathos flies from the photographs in a moment - tasteless, already peeling off in places gilding on the railings of the stairs, and teak deck chairs. That's all beauty. Yes, the pool, of course, is not chlorinated, but, as it should be, it is ozonized (everything is according to Gazprom standards). The children's pool was, however, not bad, with a slide and fungus. BUT: there are puddles on the floor everywhere, it smells like sewerage, or musty water, it is clear that the ventilation is ill-conceived. The pools are tiled with the cheapest tiles available. Then we go down to the basement floor to the "hotel baths". We pass again through some corridors and doors and we are in an even more terrible room with even more brutal smells. There is a sauna (they haven't been), a hamamm (you can't call it that here) and 3 small pools. In the hamamma, sauna and shower there are not special doors, as is usually done, but improvised ordinary double-glazed windows. The showers here are even worse than upstairs.
After such a negative experience, they began to look with suspicion at everything else in the hotel. Restaurant "Pivnaya Assembly" - feel yourself in the resort of the Krasnodar Territory, plunge into the 90s. Unpretentious wooden tables with umbrellas, on one of the chairs there is a music center, from which a mixture of chanson and radio of the 80s plays. A waiter comes up with a fumes and takes an order - the prices are not the lowest for such a cafe. The food is so-so. Restaurant "Dvoryansky" - tolerably, not cheap. The playground is good. Alley in the park - not bad, but not ah. Summary: in general, the hotel does not pull on the declared 5 stars. It seems that they wanted to make it beautiful, but according to the ideas of people from the 90s. Well, what is exquisite in red brick buildings with green metal roofs and wood-tinted plastic windows. There are a lot of jambs - oversights are everywhere, then the wallpaper has peeled off in the corridor, then the thresholds of the doors have moved away. The spa had to be done with the involvement of a specialized organization that manages and maintains spa centers. If you haven't been anywhere, you may not notice all the joints. But if you have been to the spa centers of Austria, Germany, Italy, Switzerland, then the contrast is striking. Yes, I remembered, they were once in the Ritz on Tverskaya in a spa - and there are jambs there, but compared to the Imperial - just SUPER.
Booking went through without problems over the phone. We arrived, settled in - the studio room is quite spacious, the furniture is not bad, the lamps are not cheap, everything is smart. The bathroom, of course, is worse - broken tiles on the floor, plumbing is very modest. By the way, we lived in the Akvarel mini-hotel.
Well, having settled in, we decided to take a walk around the territory and at the same time visit the pool and spa. We came to the main building, wandered along the corridors and finally went to the Aquamarine Spa. Having received the numbers in the undressing room, we went inside - mdaaa....The locker room is a frank scoop, just horror, dirt, wet floors, smelly toilets, and you should have seen showers with plastic curtains... Somehow, having changed into bathing suits, we went to the pool. All the pathos flies from the photographs in a moment - tasteless, already peeling off in places gilding on the railings of the stairs, and teak deck chairs. That's all beauty. Yes, the pool, of course, is not chlorinated, but, as it should be, it is ozonized (everything is according to Gazprom standards). The children's pool was, however, not bad, with a slide and fungus. BUT: there are puddles on the floor everywhere, it smells like sewerage, or musty water, it is clear that the ventilation is ill-conceived. The pools are tiled with the cheapest tiles available. Then we go down to the basement floor to the "hotel baths". We pass again through some corridors and doors and we are in an even more terrible room with even more brutal smells. There is a sauna (they haven't been), a hamamm (you can't call it that here) and 3 small pools. In the hamamma, sauna and shower there are not special doors, as is usually done, but improvised ordinary double-glazed windows. The showers here are even worse than upstairs.
After such a negative experience, they began to look with suspicion at everything else in the hotel. Restaurant "Pivnaya Assembly" - feel yourself in the resort of the Krasnodar Territory, plunge into the 90s. Unpretentious wooden tables with umbrellas, on one of the chairs there is a music center, from which a mixture of chanson and radio of the 80s plays. A waiter comes up with a fumes and takes an order - the prices are not the lowest for such a cafe. The food is so-so. Restaurant "Dvoryansky" - tolerably, not cheap. The playground is good. Alley in the park - not bad, but not ah. Summary: in general, the hotel does not pull on the declared 5 stars. It seems that they wanted to make it beautiful, but according to the ideas of people from the 90s. Well, what is exquisite in red brick buildings with green metal roofs and wood-tinted plastic windows. There are a lot of jambs - oversights are everywhere, then the wallpaper has peeled off in the corridor, then the thresholds of the doors have moved away. The spa had to be done with the involvement of a specialized organization that manages and maintains spa centers. If you haven't been anywhere, you may not notice all the joints. But if you have been to the spa centers of Austria, Germany, Italy, Switzerland, then the contrast is striking. Yes, I remembered, they were once in the Ritz on Tverskaya in a spa - and there are jambs there, but compared to the Imperial - just SUPER.
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There is no water cooler, no microwave, no kettle in the room. We are with a small child - how to warm up ?? ? He will not wait half an hour minimum(! ) for water from a restaurant. Bring food - no napkins, no toothpicks. The pool is cold. Nobody monitors the temperature. They have a reduction in staff - which each of the staff is happy to share! We ordered a hookah in the lobby bar (they didn’t bring us to the bowling alley - “it’s not allowed”) - it turned out that the hookah was BROKEN, and it was the only one for the whole hotel ! ! Amazing wasteland throughout the territory - a security guard with a bartender is cut into billiards - they looked down when we marched into the bowling alley and it was 20.
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There is no water cooler, no microwave, no kettle in the room. We are with a small child - how to warm up ?? ? He will not wait half an hour minimum(! ) for water from a restaurant. Bring food - no napkins, no toothpicks. The pool is cold. Nobody monitors the temperature. They have a reduction in staff - which each of the staff is happy to share! We ordered a hookah in the lobby bar (they didn’t bring us to the bowling alley - “it’s not allowed”) - it turned out that the hookah was BROKEN, and it was the only one for the whole hotel ! ! Amazing wasteland throughout the territory - a security guard with a bartender is cut into billiards - they looked down when we marched into the bowling alley and it was 20.00. ! Payment - everywhere a separate note - CASH WELCOME! ! I'm afraid this is not even tax evasion - it smells like banal theft of the directorate from the owners. It's especially funny when the computer that writes checks "breaks down" at night))) oh, but they say it used to be good here. The funny thing is, this is a hotel of such a level that everyone knows each other)) And word of mouth will doom the hotel to the place of a corporate party for Herbalife... It's a pity for people who bought into the new year here))
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