Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
8.0
Cleanliness:
7.0
Food:
5.0
Amenities:
4.0
We had a Standard Superior room in building 3
1. Very small bathroom, even rather cramped. However, the room itself is very spacious. Save money on the bathroom. The bathroom does not seem to be from Superior.
2. The door to the shower cabin did not close, the door lock did not work.
2. The toilet lid, when opened, rested against the toilet paper holder on the wall.
3. The hood did not work.
4. There are no conditions for comfortable changing in the spa, the changing room is super small.
5. The transfer to the mountain worked fine only in case of the earliest flight (it's up the mountain). There are only two flights back, and because of this, the minibus was filled to capacity, people stood in the aisles that were not adapted for this. And many simply remained without a transfer, they did not have enough space, and the hotel did nothing about it.
6. Sit down in the lobby only for two people there is a place. The rest are waiting.
7. Breakfast is normal. There are no fresh juices.
And for some reason, surprisingly tasteless scrambled eggs cooked under the lid, that is, not fried eggs.
8. The journey from building 3 to breakfast and to the ski area (both in building 1) is a separate trip each time along a winding slippery path around the pool, stairs and snow.
9. The liquid soap in the dispenser ran out on the 2nd day of our stay, and so we never replenished it. We used shower gel from a tube, which was apparently placed next to the sink. But at the same time, during one of the cleanings, it did not occur to the ladies responsible for the cleanliness and comfort in the room that the soap might need to be replenished.
10.!! ! 4 cases in 7 days! ! we happened to have no water in the room. And even when the water was repaired, no one reported that the water was fixed. Guess yourself!!
11. The density of tables at breakfast does not meet the normal seating standards.
That is, if people are sitting at a table, then only thin and dexterous ballerinas can sit at the next table, since there is nowhere to move the chairs.
12. The reservation request in the restaurant for February 23 was recorded and they said that they would inform. But the request is still open to this day ??????
At the same time, the price for the same period in other 5 * hotels of international chains, which have already been personally checked for clear service and quality, was quite a bit more expensive. We chose this hotel because of the outdoor heated pool, which we never used, because yes it needs to walk some distance along the street. That is, do not go out, and here it is - the pool. In short, I consider the experiment with this hotel not successful. He did not earn the money he paid.
Yes, there are nice girls at the reception. Yes, we were offered help with luggage. Not an abundance of small unpleasant incidents erase this impression. Can't recommend. Not 5 stars for sure!
Reviews on "Island" are almost all over the top 10, obviously wound up. Well, or people have no idea about the service 5 *.
1. Very small bathroom, even rather cramped. However, the room itself is very spacious. Save money on the bathroom. The bathroom does not seem to be from Superior.
2. The door to the shower cabin did not close, the door lock did not work.
2. The toilet lid, when opened, rested against the toilet paper holder on the wall.
3. The hood did not work.
4. There are no conditions for comfortable changing in the spa, the changing room is super small.
5. The transfer to the mountain worked fine only in case of the earliest flight (it's up the mountain). There are only two flights back, and because of this, the minibus was filled to capacity, people stood in the aisles that were not adapted for this. And many simply remained without a transfer, they did not have enough space, and the hotel did nothing about it.
6. Sit down in the lobby only for two people there is a place. The rest are waiting.
7. Breakfast is normal. There are no fresh juices.
And for some reason, surprisingly tasteless scrambled eggs cooked under the lid, that is, not fried eggs.
8. The journey from building 3 to breakfast and to the ski area (both in building 1) is a separate trip each time along a winding slippery path around the pool, stairs and snow.
9. The liquid soap in the dispenser ran out on the 2nd day of our stay, and so we never replenished it. We used shower gel from a tube, which was apparently placed next to the sink. But at the same time, during one of the cleanings, it did not occur to the ladies responsible for the cleanliness and comfort in the room that the soap might need to be replenished.
10.!! ! 4 cases in 7 days! ! we happened to have no water in the room. And even when the water was repaired, no one reported that the water was fixed. Guess yourself!!
11. The density of tables at breakfast does not meet the normal seating standards.
That is, if people are sitting at a table, then only thin and dexterous ballerinas can sit at the next table, since there is nowhere to move the chairs.
12. The reservation request in the restaurant for February 23 was recorded and they said that they would inform. But the request is still open to this day ??????
At the same time, the price for the same period in other 5 * hotels of international chains, which have already been personally checked for clear service and quality, was quite a bit more expensive. We chose this hotel because of the outdoor heated pool, which we never used, because yes it needs to walk some distance along the street. That is, do not go out, and here it is - the pool. In short, I consider the experiment with this hotel not successful. He did not earn the money he paid.
Yes, there are nice girls at the reception. Yes, we were offered help with luggage. Not an abundance of small unpleasant incidents erase this impression. Can't recommend. Not 5 stars for sure!
Reviews on "Island" are almost all over the top 10, obviously wound up. Well, or people have no idea about the service 5 *.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Not 5* for sure! Just a normal hotel. Overpriced.
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