Very decent rooms but staff not trained

Written: 3 november 2014
Travel time: 31 october — 2 november 2014
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 1.0
My friends and I bought a weekend tour to the Serebryany Ples sanatorium. We stopped by on Friday evening, all after work, and we had not seen each other for a long time. The rooms are very good, everything is new. But 6 people can't fit. And we asked the administrator on duty to sit in the hotel lobby after dinner. Although they could do it without her approval. There was a TV in the hall. Vacationers all went to their rooms. A woman, dressed in a security uniform, runs up to us and in an indisputable tone ordered us to disperse, because. we interfere with staff work. Well, let them continue to work, but we no longer have a foot there. Attitude towards tourists is a complete scoop.
Translated automatically from Russian. View original
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