Место красивое, но сервис ужасный. The place is beautiful but the service is terrible.

Even with an advance payment of half of the total cost of living, you can be an uninvited guest. This is almost exactly what happened to us… they were waiting for us… but on a different day, in a different room, and in general, apparently, in a different universe.
The staff does not have any standards of communication with the client, starting with the hotel manager, who was absolutely inadequate, boorish to communicate with us.
The room is good, clean and comfortable. True, there is no kettle in the room, and you have to go with a mug to the main building of the hotel to ask for boiling water in order to drink tea, thereby running into another portion of negativity from the administrators out of the blue...... well, since your guests enrage you so much... so put kettles in the room... so that they do not disturb you once again...

And by the way, (at the request of the hotel manager) we want to thank the hotel administration that we were not woken up at 7 am by a lawn mower... this is very sensitive of you)
Izborsk Park itself is a good place, it is clear that those who created it put their soul into it, it is a pity that due to the incompetent manager and staff there is no more desire to return there.