Not rest

Written: 25 october 2012
Travel time: 23 — 25 october 2012
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 8.0
Food: 5.0
Amenities: 8.0
4 stars with Russian flair, the staff is not prepared, which later results in a divorce for money and a double overpayment for the room, later they apologize to you, only the money is not returned. Items are missing from the room. later they are only where they were and why they were taken out, too, only apologies. I do not recommend to be there. It is not possible to prove anything, although all the facts are on the face. I stopped by at two in the morning and specified that the day ends the next day at three o'clock. that is, it turns out two nights, clarified by phone and at the entrance directly. the whole next day, no one reminded of anything and did not warn in any way that something had not been paid, after three days he drove through the food and returned at nine in the evening and did not find his things in the room, sorted out at the reception, referred to a misunderstanding, things were returned, though not all, part was found only in the morning, at the same time they asked to pay again, chaos.
Translated automatically from Russian. View original