I've never seen such brutality in my life....

Written: 8 july 2016
Travel time: 22 — 23 june 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 4.0
Food: 6.0
I had the imprudence to stay for 1 night on a business trip in June 2016. The decisive factor was the proximity to the destination, at 9 am I had to be at a responsible meeting . .
Superior 2-bed room, freshly renovated, everything looks decent.
At first, I strained the smell in the room, ventilated it, tk. cond - r in this category is not provided. Then I found out the reason: the water from under the pan flows directly onto the floor and there is nowhere for it to go . .
But these are not trifles that can still be endured...
Imagine the situation: the 21st century, the 4th level city of a great nuclear and space power. The heat is below 30, and there and in the city of departure, the first desire is to wash off the road, and only then think about dinner . .
It wasn't there... I feel a catch, and I notice - there are only 2 towels, and both are FOOT!! ! Yes, it's a double room.

The call to the concierge struck me: we know about this problem, we will try to solve it... I didn’t wait, I went to dinner, at the same time I already approached them.
Innocent sheep's eyes: but no! )))) After dinner, the answer is more specific: until 8 in the morning there will be no! whatever you want, then do it ((( Rent a hotb sauna for a couple of hours, maybe even they will give it there))) No words simply do not work on the staff, I’m sorry, no, that’s it !!!
Do you think they showed up in the morning? at 10 in the morning I already passed the room, not wanting to stay in this viper, when I left, I was indignant again. And again a sheep's look - they didn't give you ?? ))))
Dear Mr. Tabachkov Viktor Sergeevich!! ! Consider it official! I don't need your apologies, just
DO NOT SHAME the hotel business of the country!
In any normal hotel
for the sake of preserving the image, at least they immediately rushed to the store, if the laundry had already framed them. But such an approach to business is just a SHAME!!!
P. S. and do not consider me a Moscow snob - just an ordinary human desire to wash off the road, but wash in the morning))
Translated automatically from Russian. View original