service is not 4 star

Written: 9 january 2015
Travel time: 28 december 2014 — 2 january 2015
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 4.0
Amenities: 4.0
Number 10087 - the door does not close, the room is not cleaned, there are some red spots on the towel - then you should buy towels that are not white, otherwise you don’t want to use such towels . . And when I left the room, I returned after 2 hours, for the things I forgot, I heard at the reception that these things of mine were thrown away and that I could look for them myself in the trash. I was shocked. Yes, in any decent hotel, forgotten things are not thrown away for at least a day and they try to return them. that in such a great, beautiful city in a 4-star hotel I will encounter such problems.
Translated automatically from Russian. View original
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