My friends, a family of 3 from Slovakia, came to St. Petersburg and stayed at the Romanovs' guest house. A cordial welcome, care and attention of the staff, cleanliness, delicious and varied breakfasts - all this was all throughout the week. But trouble happened: the son became ill at night... The duty officer immediately called an ambulance and the young man was hospitalized in the hospital at Bucharest house 114.
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My friends, a family of 3 from Slovakia, came to St. Petersburg and stayed at the Romanovs' guest house. A cordial welcome, care and attention of the staff, cleanliness, delicious and varied breakfasts - all this was all throughout the week. But trouble happened: the son became ill at night... The duty officer immediately called an ambulance and the young man was hospitalized in the hospital at Bucharest house 114. The boy and his mother spent a whole week, which they were supposed to be already in Moscow. Thanks to the sensitive attitude of employees of all ranks of the House of Romanov, my friends were free from problems with the renewal of the reservation (in July 2016 there was an unprecedented influx of tourists and there were no free rooms), they were treated with care, humanity and understanding. Unfortunately, in our difficult life, this is rare. On behalf of the Steininger family and on my own behalf, I thank all the employees of the Romanov House, who helped and did not remain indifferent to the situation that our guests found themselves in with minimal knowledge of the language and geography of our city.
Review from — vOtpusk.ru
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If you went on a car trip with friends to see St. Petersburg and its environs (Pushkin, Pavlovsk, Peterhof, Kronstadt), I advise you to stay in Gatchina in the Guest House. Very convenient location: 20 minutes to St. Petersburg Moscow, also close to all the main sights of Len. areas. This is a wonderful place! The owners of the house will treat you like family! The house was built on the principle of a small hotel.
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If you went on a car trip with friends to see St. Petersburg and its environs (Pushkin, Pavlovsk, Peterhof, Kronstadt), I advise you to stay in Gatchina in the Guest House. Very convenient location: 20 minutes to St. Petersburg Moscow, also close to all the main sights of Len. areas. This is a wonderful place! The owners of the house will treat you like family! The house was built on the principle of a small hotel. There is parking. On the ground floor there is a banquet hall where you can drink coffee and tea, cook food or dance. On the 2nd there are rooms: only 5 rooms. In each: shower, toilet. Very clean and tidy! A magnificent terrace where you can sit and make barbecue on the grill. You can also order a bath or sauna from the owners! There is no better place for a company traveling by car! If you decide to stay longer, you can negotiate a discount with the hostess.
Review from — vOtpusk.ru
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By chance I had to stay at your hotel when I came to the wonderful orthodontist Gorbunov (95 Torez Ave), and here you have an excellent service. cozy atmosphere. I was pleased with everything, the room was clean)) and the clinic and your hotel left me with positive emotions)
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By chance I had to stay at your hotel when I came to the wonderful orthodontist Gorbunov (95 Torez Ave), and here you have an excellent service. cozy atmosphere. I was pleased with everything, the room was clean)) and the clinic and your hotel left me with positive emotions)
Review from — vOtpusk.ru
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We stayed at the mini-hotel "Guest House" from May 1st to May 3rd, 2009. The rooms were deluxe and standard. After a long road from Moscow to St. Petersburg (we were driving on our own), at the hotel we were met by a very unfriendly receptionist Irina with a boorish expression, the same voice and attitude towards visitors.
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We stayed at the mini-hotel "Guest House" from May 1st to May 3rd, 2009. The rooms were deluxe and standard. After a long road from Moscow to St. Petersburg (we were driving on our own), at the hotel we were met by a very unfriendly receptionist Irina with a boorish expression, the same voice and attitude towards visitors. We didn't even get a smile. She behaved as if it were not she who should provide services to us, but we to her. Given that the administrator is the face of the hotel, the has no face. At least now he is gone.
Then it turned out that in the suite, where, by definition, by name, everything should be perfect, there is no toilet paper in the toilet, the TV does not work - there were some problems with the antenna. After contacting the same administrator, Irina, the answer was received: “I am not a tuner, and I can’t help in any way. ” I agree that not a single normal person will sit in St. Petersburg in a room and watch TV, but! - I pay for a hotel room, the management of which claims that for this money I will receive certain (comfortable) conditions. And when I do not receive these conditions, then the logical continuation is the return of money for services not received.
I also want to note that when we arrived three years ago, two years ago, last year we received a breakfast that more or less corresponded to our general (and we always travel with a group) ideas about breakfast - tea (coffee), sandwiches, jam. Now we get for breakfast a piece of gray (namely, gray, not white) bread, butter and jam. And coffee/tea. If the management of this hotel believes that when paying for a room from 3 to 3.5 thousand rubles a day, these breakfasts are worthy, then I can only shrug and shrug my shoulders. And forget about this hotel. And in no case do not advise him to friends and acquaintances (and earlier we recommended him all the time).
And finally, one more thing - in this hotel it is forbidden to smoke in the room. And even an announcement about a fine of 1.000 rubles was written. For smoking, the hotel management allocated a vestibule at the entrance, in which there is such a veil of smoke that hurts the eyes. So a smoking person in the room will feel very uncomfortable. Although I don’t smoke, I heard a lot of complaints from my friends in three days.
Finally, I would like to say the following. The location of the hotel is not the most ideal - not close to the metro and the center. There is a railway next to the hotel, so when the windows are open, a passing train drowns out everything around. Prices are above average (among mini-hotels in St. Petersburg), and this is taking into account the fact that this hotel operates on a simplified basis, i. e. This is the price without VAT. Attitude towards visitors has changed greatly for the worse. Taking into account all the above disadvantages, it is unlikely that in the future I or one of my friends will dare to give their money for services that we will not receive yet.
Earning a decent reputation is very difficult and time consuming. It only takes one little thing to lose her. There are too many of these little things in this hotel.
Then it turned out that in the suite, where, by definition, by name, everything should be perfect, there is no toilet paper in the toilet, the TV does not work - there were some problems with the antenna. After contacting the same administrator, Irina, the answer was received: “I am not a tuner, and I can’t help in any way. ” I agree that not a single normal person will sit in St. Petersburg in a room and watch TV, but! - I pay for a hotel room, the management of which claims that for this money I will receive certain (comfortable) conditions. And when I do not receive these conditions, then the logical continuation is the return of money for services not received.
I also want to note that when we arrived three years ago, two years ago, last year we received a breakfast that more or less corresponded to our general (and we always travel with a group) ideas about breakfast - tea (coffee), sandwiches, jam. Now we get for breakfast a piece of gray (namely, gray, not white) bread, butter and jam. And coffee/tea. If the management of this hotel believes that when paying for a room from 3 to 3.5 thousand rubles a day, these breakfasts are worthy, then I can only shrug and shrug my shoulders. And forget about this hotel. And in no case do not advise him to friends and acquaintances (and earlier we recommended him all the time).
And finally, one more thing - in this hotel it is forbidden to smoke in the room. And even an announcement about a fine of 1.000 rubles was written. For smoking, the hotel management allocated a vestibule at the entrance, in which there is such a veil of smoke that hurts the eyes. So a smoking person in the room will feel very uncomfortable. Although I don’t smoke, I heard a lot of complaints from my friends in three days.
Finally, I would like to say the following. The location of the hotel is not the most ideal - not close to the metro and the center. There is a railway next to the hotel, so when the windows are open, a passing train drowns out everything around. Prices are above average (among mini-hotels in St. Petersburg), and this is taking into account the fact that this hotel operates on a simplified basis, i. e. This is the price without VAT. Attitude towards visitors has changed greatly for the worse. Taking into account all the above disadvantages, it is unlikely that in the future I or one of my friends will dare to give their money for services that we will not receive yet.
Earning a decent reputation is very difficult and time consuming. It only takes one little thing to lose her. There are too many of these little things in this hotel.
Review from — vOtpusk.ru
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We stayed at the mini-hotel "Guest House" from May 1st to May 3rd, 2009. The rooms were deluxe and standard. After a long road from Moscow to St. Petersburg (we were driving on our own), at the hotel we were met by a very unfriendly receptionist Irina with a boorish expression, the same voice and attitude towards visitors.
… More ▾
We stayed at the mini-hotel "Guest House" from May 1st to May 3rd, 2009. The rooms were deluxe and standard. After a long road from Moscow to St. Petersburg (we were driving on our own), at the hotel we were met by a very unfriendly receptionist Irina with a boorish expression, the same voice and attitude towards visitors. We didn't even get a smile. She behaved as if it were not she who should provide services to us, but we to her. Considering that the administrator is the face of the hotel, the “Guest House” has no face. At least now he is gone.
Then it turned out that in the suite, where, by definition, by name, everything should be perfect, there is no toilet paper in the toilet, the TV does not work - there were some problems with the antenna. After contacting the same administrator, Irina, the answer was received: “I am not a tuner, and I can’t help in any way. ” I agree that not a single normal person will sit in St. Petersburg in a room and watch TV, but! - I pay for a hotel room, the management of which claims that for this money I will receive certain (comfortable) conditions. And when I do not receive these conditions, then the logical continuation is the return of money for services not received.
I also want to note that when we arrived three years ago, two years ago, last year we received a breakfast that more or less corresponded to our general (and we always travel with a company) ideas about breakfast - tea (coffee), sandwiches, jam. Now we get for breakfast a piece of gray (namely, gray, not white) bread, butter and jam. And coffee/tea. If the management of this hotel believes that when paying for a room from 3 to 3.5 thousand rubles a day, these breakfasts are worthy, then I can only shrug and shrug my shoulders. And forget about this hotel. And in no case do not advise him to friends and acquaintances (and earlier we recommended him all the time).
And finally, one more thing - in this hotel it is forbidden to smoke in the room. And even an announcement about a fine of 1.000 rubles was written. For smoking, the hotel management allocated a vestibule at the entrance, in which there is such a veil of smoke that hurts the eyes. So a smoking person in the room will feel very uncomfortable. Although I don’t smoke, I heard a lot of complaints from my friends in three days.
Finally, I would like to say the following. The location of the hotel is not the most ideal - not close to the metro and from the center. There is a railway next to the hotel, so when the windows are open, a passing train drowns out everything around. Prices are above average (among mini-hotels in St. Petersburg), and this is taking into account the fact that this hotel operates on a simplified basis, i. e. This is the price without VAT. Attitude towards visitors has changed greatly for the worse. Taking into account all the above disadvantages, it is unlikely that in the future I or one of my friends will dare to give their money for services that we will not receive yet.
Earning a decent reputation is very difficult and time consuming. It only takes one little thing to lose her. There are too many of these little things in this hotel.
Then it turned out that in the suite, where, by definition, by name, everything should be perfect, there is no toilet paper in the toilet, the TV does not work - there were some problems with the antenna. After contacting the same administrator, Irina, the answer was received: “I am not a tuner, and I can’t help in any way. ” I agree that not a single normal person will sit in St. Petersburg in a room and watch TV, but! - I pay for a hotel room, the management of which claims that for this money I will receive certain (comfortable) conditions. And when I do not receive these conditions, then the logical continuation is the return of money for services not received.
I also want to note that when we arrived three years ago, two years ago, last year we received a breakfast that more or less corresponded to our general (and we always travel with a company) ideas about breakfast - tea (coffee), sandwiches, jam. Now we get for breakfast a piece of gray (namely, gray, not white) bread, butter and jam. And coffee/tea. If the management of this hotel believes that when paying for a room from 3 to 3.5 thousand rubles a day, these breakfasts are worthy, then I can only shrug and shrug my shoulders. And forget about this hotel. And in no case do not advise him to friends and acquaintances (and earlier we recommended him all the time).
And finally, one more thing - in this hotel it is forbidden to smoke in the room. And even an announcement about a fine of 1.000 rubles was written. For smoking, the hotel management allocated a vestibule at the entrance, in which there is such a veil of smoke that hurts the eyes. So a smoking person in the room will feel very uncomfortable. Although I don’t smoke, I heard a lot of complaints from my friends in three days.
Finally, I would like to say the following. The location of the hotel is not the most ideal - not close to the metro and from the center. There is a railway next to the hotel, so when the windows are open, a passing train drowns out everything around. Prices are above average (among mini-hotels in St. Petersburg), and this is taking into account the fact that this hotel operates on a simplified basis, i. e. This is the price without VAT. Attitude towards visitors has changed greatly for the worse. Taking into account all the above disadvantages, it is unlikely that in the future I or one of my friends will dare to give their money for services that we will not receive yet.
Earning a decent reputation is very difficult and time consuming. It only takes one little thing to lose her. There are too many of these little things in this hotel.
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