I didn't like anything. The whole family looks at me with reproach. It's a waste of time and money. If I had a contract with you, I would demand a refund. And for a terribly uncomfortable bus and a wild driver who drove, despite the bad road and shook all the insides out of us, passengers still need to pay extra. And as in the well-known program on t / k Friday, I want to say: We put more minuses than pluses! NOT RECOMMENDED! Good morning. Have you carefully read my report? Apparently not, since there is not a single intelligible explanation. 1) "to make the trip more eventful, we decided to conduct an excursion to the cave instead of just visiting the entrance of the caves" - So the excursion to the cave was declared as a pleasant bonus after the rafting. My complaint is that we were not prepared in advance in the city for what awaits us there. And neither in terms of safety, nor in terms of clothing. It's elementary, even a helmet for entering a cave is difficult to put on a child's head, it just falls off! They knew, so at least they would have taken a hat. This is exactly what the topic "Traveling with children" is about. . We also had children and the elderly with us. After all, I asked in advance, several times, what to take with me from clothes, what instructions?? ? 2). Why don't you conclude a Service Agreement? 3) Why don't you have elementary curtains in a comfortable bus? 4) Why doesn't your driver slow down on dangerous sections of the road? My husband, after a shake, cannot bend, my daughter was sick all evening. The chairs don't even have armrests! 5) Why didn’t anyone explain how to use life jackets? 6) Why was the tour program changed, but we were not informed about it? in the restaurant, so it was decided to refuse the fire! . " - I agree, and I wrote about it. BUT!!!! ! Lunch according to the program was at 10.30 in the restaurant!!! ! And there is also tea on the fire in the program. 8) "Yes, and after any weekend tour we always leave free time for walks, fishing (there are excellent places for fishing in the Golubino area)" Who showed us these places? What free time? How much did we have? Who told us about this? We were told to sit and wait for the driver to announce the departure time. Your employees could not tell us this time! And the local natives, I don’t know who they are, workers, drivers or anyone else, swear right in front of the children, no embarrassment. Do you need more details of our tour? I really hope that subsequent extreme tourists who are ready to pay money and go on tour, knowing that no one is responsible for you, especially when traveling with children, will not face such disorganization and indifference.
Translated automatically from Russian. View original
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