The travel agency is irresponsible to customers in terms of transport, accommodation,
Kazan, Nizhny Novgorod. May 1-3, 2015. The travel agency treats customers irresponsibly in terms of transport, accommodation, meals, excursions, organization, that is, not does nothing. 1. Transport. The worst thing is that the driver works 15-18 hours a day for all 3 days of the tour. What GOSTs are referred to in the contract is unclear. Bus without air conditioning "because they have not had time to install it yet.