Lazy guide!
Dear coral, kick your guide. We had a ticket on 03.05 from Hurghada to Kyiv On 02.05 at 18:00 there was no information at the hotel about the departure time, nooooo, at 20:00 they finally caught the guide and he hung the information on the board, with the words - it's still too early. Although the transfer is scheduled for 03.05 at 8:20