They offer and sell something that does not correspond to reality
The first time I applied was in March 2019, when I had to fill out a visa application form. Paid 200 UAH. for the form and filling out (both the first and second were incorrect, the forms are outdated, they do not accept, the filling in the questionnaire is incorrect). Came with a claim, but 200 UAH. returned. Arriving on vacation, I decided to buy a ticket for 2 to Turkey there.