The history of our relationship with "Za putevkoy.rf" is presented in a TV report almost a year ago: https://m.piter.tv/mobile_news/179104/ Since this travel agency, a month after the incident, did not want to deal with us in an amicable way, we were forced to turn to Rospotrebnadzor and to the court. Rospotrebnadzor drew up a report on this company under Part 1, Article 14.
My husband and I purchased a tour for two to Spain from the travel agency "For a Permit". An employee of the company, PS KOMLEV, disappeared in an unknown direction with our passports a few days before departure, and did not get in touch. In order not to lose the summer, we were forced to re-register the tour instead of Spain and go to the village of Loo, near Sochi.