In principle, as for a beach holiday, the hotel is normal. Problems, I think, arise for those who were sent there by travel agents as in 4 *, so it turns out a conflict between expectation and what is actually received.
We went to Tunisia for the first time. Some bumps were stuffed back in Egypt, some information was found on the Internet, but there were very few stories about this particular hotel.
In general, the impression of the hotel is not bad. The hotel is neat, green, beautiful and comfortable. We chose from several hotels (Melia Farao, Sofitel, Desert Rose), settled on this - we decided to save money on excursions.