It’s hard for me to judge whose fault it is, but the impressions of this hotel are the same: the price does not match the quality! This is our main impression, and from our entire trip to Malaysia.
We spent 10 days at the Paradisus Punta Cana. All at the highest level. True, they lived in a special zone. The hotel is divided into three zones: - regular - family area - VIP zone (in this zone you can not live with children) But of course access to all these zones is free.