Лента

The company was chosen because it offered a tour package to a place that interested me and my husband. Payment was made three weeks before the date of departure. We were confirmed the time and date (and place, respectively) a couple of days before departure, the day before and directly on the day of departure in the morning. But at 10 p.m. on the day of departure on September 4, sitting on the bus (which, by the way, did NOT live up to the promises at all - a simple minibus, only a little more, without air conditioning, the seats do not recline, not checked, narrow distances between the seats) we found out what we were eating TO A COMPLETELY DIFFERENT place - almost 200 km from the one indicated in the contract and confirmed by the owner of the travel agency several times by phone !!! We did not count on climbs to Hoverla and thermal springs (swimming), since our program and route did not provide for them, and we did not have clothes for this.