Again, the "valiant" travel agency "Azbuka Travel" (aka "Azbuka Travel") in St. Petersburg tells me to write a review about their attitude towards customers. I thought that after a tour to Sri Lanka (read the review “Black Listed Travel Agencies”) my relationship with this company ended. However, for more than a month I have been trying to get my own money from them, which they should have returned to me.
Just returned with my husband from a tour to Sri Lanka, organized by the travel agency "Azbuka Travel", located in St. Petersburg. Tourists, if you do not want troubles during your vacation, then do not contact this travel agency ever. With their attitude towards customers, the number of mistakes and changes made at the last moment to the tour, which no one bothered to report, the employees of this travel agency cross out all the desire to contact them at least once again.