I'll start with the arrival at the hotel: we arrived somewhere at 11.00. We were warmly welcomed with soft drinks and sweets. We filled out the forms, or rather the hotel guide did it for us and after waiting 10 minutes we were immediately settled.
Traveled with a friend last year. I don't think much has changed this year. In general, a nice and nice hotel. Friendly staff. True, the cleaners have become insolent to the edge.