The slide and lift are good, the instructors at the ski school are good, but the management and rules are so disgusting that I never go there again.
The administration is engaged in fraud, they are ordinary swindlers.
I buy a half-day ski pass and rent skis for myself, my wife, a ski kit for a child and a helmet for a child. I pay for everything at once 2*250 = 500 UAH weekend ski pass and 60+60+100+50 = 270 UAH rental +! additionally 20 * 2 = 40 UAH - payment for 2 plastic ski pass cards (a real lady, it’s good that they didn’t take at least a locker for storing shoes. )!
We skated for 4 hours and what was my surprise when they said at the box office: "to pay 810 UAH. " I answer that I have already paid for everything, and they say that the rental payment was per hour, and not per day or the skiing period for which I took the ski pass.
The question is, why take money for the first hour, you can not take it for hire at all and say the calculation after the fact: how much time you roll, you will pay so much at the end. In the receipt, for the paid 270 UAH for the rental, not a word is said about paying for the rental for 1 hour, and I agreed with this document only, signing it initially. The cashier did not say a word about paying for the rental per hour (by the way, a very narrow-minded woman, she cursed with many skiers, she would not have been entrusted with any work).
I called the administrator and he argued that the cashier was talking about paying for an hour to everyone, that they have such rules, they are on the site, in other words, complete nonsense, the only document in this dispute was a check signed by me (there is not a word about paying for rent for an hour ).
I already thought about calling the police and writing a statement about fraud, but regretted my time. I paid them money, although, perhaps, in vain.
He limited himself to the fact that he made several conclusions for himself:
1. They deliberately breed newcomers at the box office.
2. They have very bad service.
3. I will never come to them again and will give bad recommendations (and they will lose much more from this than from a one-time benefit from a kid).
4. It is much more profitable to tell people the truth and not to deceive. The same money can be easily given away if everything is honest, open and understandable, but when the client has the impression that he was scammed, such a business is doomed to failure - these are hucksters. When do you close?
The rental, by the way, is disgusting, the skis are soft and old, and children's boots are just darkness, it's good that my wife and I had our own and, of course, there are many places in Kyiv where rental is much cheaper.
P. S. Mulled wine for 55 UAH is quite good, a packaged hour for 25 UAH is not very good.
The administration is engaged in fraud, they are ordinary swindlers.
I buy a half-day ski pass and rent skis for myself, my wife, a ski kit for a child and a helmet for a child. I pay for everything at once 2*250 = 500 UAH weekend ski pass and 60+60+100+50 = 270 UAH rental +! additionally 20 * 2 = 40 UAH - payment for 2 plastic ski pass cards (a real lady, it’s good that they didn’t take at least a locker for storing shoes. )!
We skated for 4 hours and what was my surprise when they said at the box office: "to pay 810 UAH. " I answer that I have already paid for everything, and they say that the rental payment was per hour, and not per day or the skiing period for which I took the ski pass.
The question is, why take money for the first hour, you can not take it for hire at all and say the calculation after the fact: how much time you roll, you will pay so much at the end. In the receipt, for the paid 270 UAH for the rental, not a word is said about paying for the rental for 1 hour, and I agreed with this document only, signing it initially. The cashier did not say a word about paying for the rental per hour (by the way, a very narrow-minded woman, she cursed with many skiers, she would not have been entrusted with any work).
I called the administrator and he argued that the cashier was talking about paying for an hour to everyone, that they have such rules, they are on the site, in other words, complete nonsense, the only document in this dispute was a check signed by me (there is not a word about paying for rent for an hour ).
I already thought about calling the police and writing a statement about fraud, but regretted my time. I paid them money, although, perhaps, in vain.
He limited himself to the fact that he made several conclusions for himself:
1. They deliberately breed newcomers at the box office.
2. They have very bad service.
3. I will never come to them again and will give bad recommendations (and they will lose much more from this than from a one-time benefit from a kid).
4. It is much more profitable to tell people the truth and not to deceive. The same money can be easily given away if everything is honest, open and understandable, but when the client has the impression that he was scammed, such a business is doomed to failure - these are hucksters. When do you close?
The rental, by the way, is disgusting, the skis are soft and old, and children's boots are just darkness, it's good that my wife and I had our own and, of course, there are many places in Kyiv where rental is much cheaper.
P. S. Mulled wine for 55 UAH is quite good, a packaged hour for 25 UAH is not very good.
Translated automatically from Russian. View original
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