Ужасное отношение к клиентам Terrible attitude towards customers

Rating 1110

My mother and her friend went to this store on May 7.2018. The choice is there, as in all Turkish stores. the quality is not bad, but the PRICES ...They looked after a jacket for $ 300, for which there were no funds with them, and the "kind" sellers and even the "shop owner" convinced them to take it on credit. At the same time, my mother paid 3.000 and her friend 5.000 rubles in advance. At the same time, the scheme is as follows - they come home, transfer money to their account and call their store. Only after that the jacket is sent to the indicated home address. The next day, their financial circumstances and desire to purchase these jackets changed. As normal buyers, they informed through the hotel representatives of this company that they would like to terminate the contract and return their money. During these days, the store did not incur ANY EXPENSES and is obliged to return the ADVANCE IN FULL SIZE!! ! For three days they were fed breakfast, my mother's friend even went to this store, but she was "kicked off" - they said that they would bring her to the hotel.
They waited for the arrival of the representative of the store every day, and on their last day of rest, he nevertheless arrived! Here all the terrible attitude and the true face of the sellers manifested itself - the visitor brought a seedy bag to his mother's friend and threw it on the floor in front of her, like a sop with personal insults. And to my mother, he, sprinkling with various rude words and insulting the last words, shouted that she would not receive a penny!! ! She has never experienced such resentment and vile, vile words in her 70 years !! ! So she left without her money. It was then that she realized what kind of thing she could receive by mail - a seedy jacket, if she came too !!!
So do not do business with this store if you do not need disappointment!!!! !