Excellent sea, sun, sand - everything was ruined by the hotel service ...

Written: 30 april 2011
Travel time: 1 — 7 april 2011
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
the service at the hotel holiday villa is absolutely no - it took 4 hours to check in - at first the safe was closed in the room, then the used packages of condoms and cigarettes in the bedside tables, then the drain in the bathroom clogged with hair, bed linen with stains and lipstick, and finally left in the room walkie-talkie cleaners. . . An apology followed 4 days later in the form of a basket of fruits - 1 mango, 1 blackened banana, 2 apples, the waiter boy who brought them could not explain at all what it was, and they somehow disdained to open this apology, with all this on the day of the change turned out to be understaffed with towels - again a showdown with the receptionist. . . With all this, they refused to take a deposit in dollars - it was necessary to leave 300 Malaysian ringins - 100 US dollars at the time of check-in was 288 ringgits - I offered them 200 dollars in the form of a security deposit - they refused, forced me to exchange it, and for what I needed 2 hours before departure their currency from the country - I had to exchange it back for dollars after eviction (naturally with a loss on the exchange rate) - such a small-scale hotel turned out to be - they kept silent about the deposit by blocking funds on the card - maybe for the better, find out later from Russia why they wrote off from you there deposit. Food at the hotel is extremely miserable, the price of a minibar is 5 times higher than the price of a shop near the hotel. Everything is very dilapidated, apparently they haven’t invented duvet covers yet - they put a blanket between 2 sheets, and then tucked 3 sheets and a blanket under the mattress - it turned out that you could either sleep without straightening, or re-lay the sheet on which you would lie - well, it didn’t work somehow I have to pull out 2 sheets from under the mattress with a blanket between them so that the third sheet remains normally spread out - that's why you need to make the bed like that. . . the guests are not very visibly happy at all - when checking in, there is a queue, despite the fact that some of the inhabitants of the reception remained unoccupied, when checking out, there is a queue - talent is needed to create queues in the low season. . .
Translated automatically from Russian. View original
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