Ожидали большего Expected more

The new hotel is positioned as the most on the Riviera Maya. However, when we arrived at the hotel, we were disappointed. The rooms and infrastructure of the hotel really correspond to 5 *, but the food, housekeeping and the beach leave much to be desired.
A lot of restaurants, but the food is very monotonous, no seafood. The fish restaurant is closed. The hotel is divided into two parts - one for adults - La Perla, the second for families with children. Accordingly, children are not allowed in a row of restaurants.
Cleaned very badly, even despite a decent tip. Sometimes not every day. The issue is resolved exclusively through the reception with a request for control on their part.
Shampoo, soap, etc. put exclusively on demand, and it is advisable to ask for a change of towels in the evening. Bathrobes hung in our room, obviously left over from previous guests.
The beach has not yet been completed. At the entrance to the sea there are many stones and trees.
We chose this hotel because we were in Paradisus on Varadero. Unfortunately, this hotel cannot even be compared with the Cuban one.