Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
1.0
Food:
4.0
Amenities:
5.0
Do not under any circumstances go to this hotel.
We rested with my husband from March 1.2012, we were supposed to stay there for 10 days, but on Monday, March 4, we, thank God, moved out. Thanks to the host Intour Mexico City for the promptness.
On Saturday, March 3rd, an iPhone was stolen from our room. Here . of course, there is our fault, because you should not leave such things in the room. BUT AFTER COMPLAINTS AT THE RECEPTION AND THE MESSAGE THAT WE WOULD GO TO THE POLICE, A PILLOW IN OUR URINE WAS FOUND IN OUR ROOM. THE PILLOW WAS A CLEAN PILLOWCASE. THEREFORE, IN THE BEGINNING, WE ONLY NOTICED THE SMELL AND DID NOT IMMEDIATELY UNDERSTAND WHAT THE MATTER IS. Further, stains were found when removing the pillowcase. Thieves are operating in the hotel, and the hotel is aware of it. The room key is given one, any key is programmed for any door.
On the night from Saturday to Sunday and from Sunday to Monday we slept with chairs pulled up to the door. It is not clear what else could be expected, they were afraid to go on excursions, they were afraid that things would be cut.
We took the soiled pillow as a threat and moved out to another hotel on Monday and contacted the police.
We rested with my husband from March 1.2012, we were supposed to stay there for 10 days, but on Monday, March 4, we, thank God, moved out. Thanks to the host Intour Mexico City for the promptness.
On Saturday, March 3rd, an iPhone was stolen from our room. Here . of course, there is our fault, because you should not leave such things in the room. BUT AFTER COMPLAINTS AT THE RECEPTION AND THE MESSAGE THAT WE WOULD GO TO THE POLICE, A PILLOW IN OUR URINE WAS FOUND IN OUR ROOM. THE PILLOW WAS A CLEAN PILLOWCASE. THEREFORE, IN THE BEGINNING, WE ONLY NOTICED THE SMELL AND DID NOT IMMEDIATELY UNDERSTAND WHAT THE MATTER IS. Further, stains were found when removing the pillowcase. Thieves are operating in the hotel, and the hotel is aware of it. The room key is given one, any key is programmed for any door.
On the night from Saturday to Sunday and from Sunday to Monday we slept with chairs pulled up to the door. It is not clear what else could be expected, they were afraid to go on excursions, they were afraid that things would be cut.
We took the soiled pillow as a threat and moved out to another hotel on Monday and contacted the police.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- There are thieves about the hotel, and the hotel knows about it. Pillow with macha
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