Greed and lies

Written: 28 october 2021
Travel time: 25 october — 3 november 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 10.0
I use my Visa card only when abroad or when booking, and for some time now I have set a cash withdrawal limit on it of no more than 100 rubles / day. In June, I booked a stay at the Sun Island Resort & Spa5 * hotel in the Maldives from 25.10 with free cancellation until 17.10, without prepayment. 14.09 a letter comes from them with the text "card rejected - update payment details. " In response, I wrote that the card is valid, and since it’s 6 weeks before check-in, and 5 weeks before b/c cancellation, they get into my pocket too early, and I don’t like it. They did not answer anything, but on 3.10 I received an email that the booking was canceled because the card was not valid. I have been using booking for many years, I am a genius traveler. Several times they blocked a certain amount a couple of days before checking into expensive hotels, then returned it, but to block (or withdraw? ) money in 1.5 months, I see this for the first time. Now the situation is so unstable due to covid, for example, a month before I move in, I don’t know for sure whether I will go or not. Therefore, I book a hotel with b/n cancellation and without prepayment, but the booking price in this case is 1.5 times higher; The hotel has included its risks in this price. So why is the hotel trying to steal this money from me, where is the guarantee that they would return this money? Here, greed is more important than reputation, and I do not advise going to such a hotel.
Translated automatically from Russian. View original