отдых испорчен holiday ruined

The hotel has three blocks A, B, C. Settled in room B 13 - it's a nightmare! The bathroom is beyond reproach! I don’t even know how to describe it - a toilet bowl and a shower over it! The smell of sewage in the room is terrible. The husband began to insist on resettlement, they said to wait for the tour, the agency. After his arrival, with grief, we moved in half to another room - just the one that is here in the photo. The rooms are not cleaned, on the fifth day, after urgent requests, they brought gel and soap for all days at once, and by the way, they also cleaned up on the fifth day after the comments, four days later a married couple arrived after us, they bought a four-star ticket, and they were accommodated at two. They also sorted things out with this hotel! The hotel does not have its own beach! Just renting umbrellas and sun loungers costs 5 euros, and from the hotel 3 euros. Our tour, the operator was Alexander, who does not know his job very well. In conclusion, I want to say that it would not be bad for travel agencies not only to rip off money from people, but also to have an idea about the rooms and hotels that they book for their clients !! !