Spoiled vacation and wasted a lot of money

Written: 22 july 2019
Travel time: 1 — 30 june 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Usually truthful positive reviews, most people do not write, "once".
Positive reviews are now actively written by the owners themselves or their "assistants" for a false lure.
There are only positive reviews for this hotel.
What if it's really bad? And you have suffered moral or material damage, keep silent?
There are a lot of problems at the Sumet Hotel, as well as many things that do not function in the room.
The hostess does not smile, but smiles, mocks and does not solve a single problem, because
the money has already been paid. And none of the clients will even utter a peep, because they came to relax and not
seek justice in a foreign country.
The hostess has an agreement with a travel agency in Russia, this travel agency is guaranteed to provide a hotel
more and more new clients. Customers buy a ticket, having paid for a ticket, customers are no longer there
are needed because the travel agency will put a bunch of other clients in their place.

It's like a scheme when it's already paid, what can you do but try not to
get upset, but the hostess doesn’t give a shit, and even judging by their faces and behavior, it gives them
pleasure - the helplessness and relaxation of a person in another country on vacation.
After returning from there, people do not want to write because they do not want to further spoil their mood.
And I write because instead of resting for a lot of money, they ruined my vacation, and I also write
because I have not seen this in any hotel in many past years of travel.
I was also prompted to write this, positive false written by it is not clear who "reviews",
maybe a travel agency.
The owner of this hotel pronounces words similar to words from the Russian language, but what does she say
impossible to understand. Therefore, when a question arises, in response to your narrative, she
will utter some incomprehensible words, be sure to end them with laughter, and you go to hell . .
Waiters bringing breakfast, which is included in the paid accommodation, with an inquisitive aggressive look
they wait for tips, while not trying to hide their hatred for customers, or maybe they extort it.
When I asked the hostess if I should tip for breakfast, which is included in the stay, she
laughs and says you can give.
The TV and air conditioning in our room did not work on the first day. We asked a question, in response
the hostess uttered a few words similar to words from the Russian language, laughed and we all
"rest" were without TV and air conditioning.
At breakfast, we ate what they were not able to spoil: small-packed factory jam,
small-package factory butter, bread, fried egg when it was, cheese when it was not
sour tea bags.
The hostess and the staff are either silent, or communicate by shouting, then they can start (do not laugh) for a long time
neigh and in the middle of the night.
The hostess is a vicious customer hater. In one review of this hotel I read as one woman
admires the hostess (and not only she is alone), but wonders why the terrible staff. Yes, because

that the hostess smiles, and sets up her employees for a tough boorish attitude towards customers,
she is supposedly a good hostess and supposedly will solve all the problems of the hotel, and this is supposedly the staff is mistaken. But
setting the staff on clients, thereby the hostess achieves that the clients arrive, wanting at least
here to rest, avoiding conflicts, keep quiet and do not even have legitimate claims to any
even terrible shortcomings and leave in silence. And all the positive reviews seem "strange" to me,
done, it's a business. I'm just offended that for our own money they make idiots out of us in the hotel.
The garbage can is opposite the hotel. she stinks, and when a car arrives at 4 in the morning for
garbage, there is a roar as if the truck is overturning.
The hotel is right next to the road, along which both cargo cars and buses and cars at any time of the day
they don’t drive, but rush about, and it’s imperative that someone honks louder. They rumble, they smoke.
Toilet paper is locked like in a public toilet and the main thing ends suddenly, you can’t see how much
it remains there, and even more so when it was put there. And since it is under lock and key, it is not always pulled out.
For example, in the morning a young couple came out for breakfast, the girl sat down at a table, and since at one
there was no one in the breakfast room, except for us already chewing, the guy went to ask in the kitchen,
then the waiter jumped out from somewhere and pushed him into the center of the hall, the guy explains to him that they came for breakfast, and he
yelled at him in barely intelligible words, but more with gestures than words: go sit down! I'll bring! dumbfounded guy
pretended that no one was shouting at him and the guy and the girl quickly left without finishing their meal.
The waiters are never the first to say hello, they look at the person and grind their teeth saying come on
say hello to me then maybe I'll bring you breakfast that you've already paid for.
The food is always not tasty disgusting and always not quite fresh to the point. Once had to use

activated carbon.
Formally, the tile is present in the room, but you can’t even boil an egg on it, let alone something else.
Can't wash in the shower due to low water pressure.
Wi Fi either slows down or is absent.
The waiter comes up to the table ten times and says delicious? We exclusively that would have lagged behind responded deliciously.
Is he delicious again? I had to tell him to get away from the table, but he got mad because he
considers his own))
And this is just what caught our eye, with our efforts to turn away from the bad,
try not to ruin your mood. What else is going on in the hotel?
The hotel has an atmosphere of irritability and hatred towards customers.
The hostess at parting says the same phrase to everyone: "you are the best guests. "
Translated automatically from Russian. View original