Very disappointed

Written: 21 july 2023
Travel time: 1 — 21 july 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 1.0
Food: 1.0
Amenities: 5.0
The hostess is really happy to help. But exactly until the moment you leave. We had a long wait for the bus, 8 hours, and we went to the beach to swim with the children. I asked to use the shower outside on the hotel grounds after the beach, to which I received the answer "You have already left, wash on the beach. " They also told us to leave the luggage on the street, near the gate. Despite the fact that we lived in the apartment for 3 weeks!!! !
Cleanliness is a separate story altogether. The floor was never washed, the mirror was wiped only once, the shower was washed only when I told it to be washed, the bed was not changed for 3 weeks.
Everywhere mold, dirt, dust is not wiped off at all. But when booking, it is indicated that the apartments are cleaned every day.

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