Good start, bad ending...

Written: 24 september 2016
Travel time: 21 — 28 august 2016
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 6.0
Cleanliness: 5.0
Food: 5.0
Amenities: 6.0
Initially, when our transfer dropped us off a block away from the hotel, we were met by the child of the hotel owners, led to the hotel, settled, told about breakfast and other features.
Room: we lived in room 304. We are satisfied with the room, the furniture is comfortable, fairly new and looks decent; the bathroom is clean, there is a hair dryer; a small balcony with a table, two chairs and a rope for things (our rope broke from old age in the early days, but the cleaner stubbornly ignored this and, accordingly, no one replaced it for us until the end of the holiday). We were pleasantly surprised by the free safe in the room, as well as air conditioning, Wi-Fi and a refrigerator. The bed was not very clean, at the girlfriend she was already in small dirty spots. They didn’t figure it out about the cleaning: they somehow randomly came to us to clean, change towels, and also, sometimes (for some reason? ) They came to clean several times a day. The trash was taken out every day. The bed was not changed for a week.
Breakfast: we were satisfied with the breakfast - it was not enough, but it was good. We didn’t like some dishes in terms of taste (or maybe because of dubious freshness? ), But there was something to eat there, and we, as fragile girls, had enough. It’s probably harder for men to pick up something edible for themselves, except for daily sausages and slicing meat (still not very nutritious). Fortunately, the prices in restaurants are not expensive, but the portions are huge (my girlfriend and I took everything for two, and that was a lot). On the days of excursions, a lunch box was given without any problems, consisting of juice, an apple and a sandwich.

The day of departure and the worst part of the story. We had a transfer to the airport at 5 pm, and according to the hotel eviction rules, it was necessary to vacate the room before 10 am. It seemed that it didn’t matter (it used to happen before), we decided to go to the beach and take things out immediately at 7.30 in the morning for breakfast. When we began to ask the owners of the hotel where the promised "specially designated place for luggage" was, they pointed us to a corner in the open courtyard, where, not only was no one guarding, there was not much to see the owners for the seven days spent. To our requests to leave things at least in some room with a lock, the owners (showing by their appearance all the irritability of our requests) answered that there is a video camera here (which clearly didn’t capture things from a viewing angle) and “this is what 100 tenants did before you” , and advised to take passports and valuables with you and go quietly to the beach. This is how our last day went: clothes in suitcases were left in the yard, and beach bags were stuffed with equipment and valuables, with which we went to the beach, walking and shopping for souvenirs. Returning pretty tired, we were shown a shower near the courtyard, where we could rinse before leaving - uncomfortable, but at least refreshed. Then the unpleasant part of the story continued, where we were forced to lay out all the things from the suitcases in the middle of the courtyard in order to pack the souvenirs bought that day inside. After everything, we took our suitcases in hand and went to the stop where we landed in Montenegro seven days ago...
Bottom line: the room is good, the breakfast is edible, the last day greatly spoiled the impressions of the hotel. I hope the owners will think that under the conditions of early check-out, which they ask to respect, it is necessary to provide minimum amenities to the residents, so that they also feel respect and concern for the safety and security of their belongings, as well as the possibility of privacy, albeit in some general, but dedicated to the room.
Bottom line: Montenegro is a wonderful country and here, in fact, you can forget about all the troubles. We wish you a wonderful holiday!
Translated automatically from Russian. View original