Nice hotel, but there are shortcomings

Written: 14 july 2023
Travel time: 30 june — 7 july 2023
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 6.0
Amenities: 7.0
1. We chose this hotel because it is near the sea, 2 minutes walk, a large, beautiful pool, a good enough room with a bath, we checked in quickly, gave a card, no one went to the room with us.
2. I liked the territory of the hotel, nature nearby, a chic pool, excellent modern design, transparent elevators, mirrors, a wonderful terrace with a view of the sea in the restaurant where we ate. The hotel has a SPA, hammam, massages from 50 Euros, massage chairs for 1.2 Euros
3. Advantages of the number:
A large bed, a table, a small refrigerator, a mini-bar with drinks
A balcony with a table and chairs, a good view of the port + sea,
Disadvantages of the room: no drinking water, no kettle, hair dryer is very weak, the air conditioner hardly cools the room even on the coldest mode, the TV is not clear how to set up, the instructions in the room are only in Montenegrin language, a lot of incomprehensible stains on the table and on the ceiling of the balcony, etc. the front door is damaged.

It is forbidden to bring drinks, I go to the room
When the music is playing loudly outside at night, everything can be heard in the room
4. Food: breakfast is almost the same: sausages, eggs in various forms, various vegetables, uncut fruit, which is very convenient to take to the beach
All the time they note which number you are from
I didn't like it a bit when they seem to be waiting next to you to take your plate while you are still eating from another
For breakfast they give tea, coffee and only water, there were no juices
For dinner, there was more choice in dishes, there was a variety of meat, fish, mussels, various dishes baked in batter that I don't understand, different cakes, whole vegetables, fruits.
I really didn't like the salads with vermicelli and fries, covered with too much mayonnaise
No coffee or tea, only water for dinner for free, tea 2 Euro to pay, water to buy 0.5 l price 1.5 Euro
Service: I was angry that the cleaning lady was knocking to clean the room from 08 in the morning, because on vacation you want to sleep, and breakfast until 10.
30, we were in no hurry, then we hung a "do not disturb" sign, but she still knocks and demands to hand over towels and trash
4. On the 3rd day of rest, we went rafting, and when we arrived we received a letter of happiness, I translated it from Montenegrin, it says that we greased the carpet, and the cleaning lady could not remove the stains, they came and showed us the stains, if they had not shown, I would have never seen these stains, because you can see them only if you bend down to the floor, that is, we could not have noticed them when we checked into the room.
Previously, we drank only orange juice, that is, there could only be small drops from it, so why is it that cleaning cannot cope with orange juice?

At first, we couldn't find a manager there to ask what the fine was going to be, they couldn't tell us for a long time. Then they rubbed something there with acetone and as a result announced a fine of 325 euros to us, and if you don't pay, you won't leave the country.
It is impossible to prove that it is not our spots, and even if it is ours, it is simply a huge amount of fine for such tiny spots.
The hotel is located near the port, the sea is very cloudy, garbage often floats in the sea, it is unpleasant to enter, there are large pebbles, it is impossible to enter the sea without flip-flops or corals, your feet hurt, there are urchins
The hotel is located in the city of Bar, it is far from other cities and attractions, excursions, so we were taken on excursions first, very early in the morning, and we also paid an extra 10 euros for each person, because our hotel is far from others
Translated automatically from Ukrainian. View original