Будьте внимательны ! Be careful !

We stopped at Ramada Vilnius 5 * for a short time. When choosing a hotel, we were guided by a good location relative to the center and historical monuments, free Wi-Fi, as well as the internal fullness of the room. The choice was made in favor of the well-known hotel chain Ramada. We had previously stayed at a hotel of this chain in Italy, so we were completely calm about our planned vacation. Unfortunately, we jumped to conclusions. The hotel management does not provide the service of the declared level of 5 stars. ! In particular, he accuses his guests of breakdowns and thefts. During our stay at the hotel, we were accused of breaking their antique sofa, which, as it turned out, was already being repaired and looked shabby. But the apogee of the impudence of the employees was another situation: upon arrival, our company of four people was asked to provide a credit card as collateral, from which the management subsequently illegally carried out an operation and deducted an amount of 17.000 rubles. We did not learn about it right away - we received an SMS notification only when we crossed the border and, of course, it was already pointless to return, we decided to sort it out at home. When we returned home, they began to demand an explanation from the hotel, by what right they wrote off the money. . . it turned out that we brazenly stole either a vase or a plate from them, which they later did not find in our room, although we clearly remembered that there were no vases / plates that they began to tell us about in the room. People, learn to work honestly and make your hotel stay comfortable for your guests, then the tourists themselves will leave you sufficient tips, and you will not have to resort to fraudulent transactions! Our advice to tourists who are going to visit this hotel is to ask for an inventory of valuables in the room before you check into it.