Ужас Horror

I am a very undemanding tourist, when we arrived, we were put in a room with only room for a bed, a night light, no balcony, no windows, only a door. They wanted to make coffee and were told to pay for gas. Moving to a room with a window is only for an additional fee; we sleep with the doors open, where other guests walk past, because in the stuffiness it is impossible without windows. Our room was given to others, and we live in some kind of storage room. The guide said, don’t bother me, I already have a lot of problems, your room is normal. The website states the standard - 18 meters, balcony, safe, TV - there is none of this. In principle, I don’t need it, but there’s nowhere to dry things at all, it’s very damp in the bathtub, nothing dries, and there’s no balcony, not even a window, I’m in shock. The owner is very greedy. We have also stayed in more budget hotels, but everything was always good, but this hotel is trash??????? ? . This is the first time in my life I'm leaving a review. Because I'm shocked.
The website lists a kitchen, but you can use it for a fee. It seems like I’ve written everything, but you’re thinking about whether to go there or not.