Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
5.0
Cleanliness:
5.0
Food:
6.0
Amenities:
4.0
I have never written reviews before, but in this case I decided to share my impressions of a vacation in Sri Lanka, since I have not received such an ocean of positive emotions and impressions for a long time. I’ll make a reservation that if someone at the moment, having read the previous reviews, is still thinking whether or not to go to the Kosgoda Beach hotel, and also hopes that the “service features” of this hotel described below will not affect him, I’ll immediately say that I thought the same at first. However, I decided to take the risk. . .
Since the rest in Kosgoda Beach was preceded by an excursion program, I will briefly talk about it. Those who are only interested in information about the hotel, please go straight to the fourth paragraph of my review. So, I flew with my wife by Air Arabia, flight Donetsk-Sharjah-Colombo. Early in the morning local time (something around 3 o'clock) - landing. Since the visa was issued in Donetsk, passport control passed without delay. After receiving the luggage, when leaving the airport, an N-th amount of American money was exchanged for local rupees and a card of the local mobile operator Dialog was bought. To our great joy, the excursion program and transfer with us actually turned out to be not group, but individual. Having seen the name of the wife on the sign raised by the young man, who turned out to be the driver, they followed him to the car and went to meet the guide. Somewhere in the Kurunegala area, we were joined by the guide Chaminda (host of Exotic Holidays), with whom we spent an unforgettable time, for which many thanks to him.
For two days with a "tail" excursions: we conquered the Lion Rock in Sigiriya. Well, let me tell you, this is not as easy as it seems. But what kinds of rewards are rewarded for climbing to the very top! The spirit is taking over! But this is a completely different story... Further, the cave temple in Dambula, the Hindu temple in Matale, the spice garden, the botanical garden in Peradeniya, the temple of the Buddha's tooth in Kandy, national songs and dances, and many other attractions along the way. In a word, color! And in the end - the orphanage in Pinavella. After that, we said goodbye to the guide and the driver brought us to Kosgoda Beach by about 14:00.
Now directly about the hotel Kosgoda Beach. After a long transfer, the car comes up against some nondescript wooden gate without identification marks. The car honks, the gates open, we unload and head to the reception, which consists of two desks (! ), and if there were no signs on them, we would never have guessed about it. There is a dark pleasant smiling girl at the table, we smile too, have a quick welcome drink, get the keys, smile again and head to the room. While we go to the room - "admire" the territory of the hotel, which leaves much to be desired. One gets the impression that the owners of the hotel have not invested a penny in it for quite a long time, but are exploiting what they have, while it still makes a profit. It turns out that a seemingly interesting and green area, on the one hand, turns out to be randomly overgrown and unkempt, on the other hand.
We arrive at the room (by the way, not the first freshness, and for a long time already requiring at least cosmetic repairs). In the room: large double bed (sheets and pillowcases with stains), air conditioning, safe, tea set, shower room, small veranda. In the shower: 2 sachets of shampoo (which have never been renewed in 4 days) and a bar of soap the size of a half-matchbox. Within half an hour after checking in, I rush back to the reception and in broken English I try to explain that I can’t turn on / off the air conditioner (because there is no remote control), the safe does not work, hot water - yok! A delegation promptly gathered and went with me to my room. Having tried 3 remote controls brought with them, they eventually smile at me and say that none of the remote controls are suitable and show that the air conditioner can be turned on and off by pointing a finger at the button on the indoor unit itself. Well, we are not picky people, “finger” so “finger”))) I didn’t even ask about temperature control... Let's move on to the “research” of the safe. After vain attempts to bring it to working condition, they promise to replace it. The water tank, it turns out, needs replacing the heating element (I wonder if the hotel staff only found out about this from me? ). As a result, the safe was replaced the next day before lunch, and in the late afternoon of the next day we finally had hot water... (At the same time, we omit periodic visits to the reception and a reminder of our problem). A logical but rhetorical question arises, why don't the hotel staff bring the rooms to a “functional state” before guests check in, and not after?
The food is quite decent, half board from 8 to 10 both in the morning and in the evening. They weren't hungry. They left an unpleasant aftertaste - poorly washed dishes, insufficient number of cups for tea and cold soup at one of the dinners. For dinner, live music and dances of the local team were also “served”, which was generally interesting.
Service. A simple example, ordering drinking water, shampoo, tea-sugar-coffee in the morning - we get it at eight forty in the evening! At the same time, they explain that, unfortunately, there is no shampoo now, it will be later))) And so in everything, they smile, they promise, but you have been waiting for the promised three years.
Nature, living creatures, the ocean - a delight! You can admire it continuously for a long time, you are in nirvana! The sun is very dangerous - in the first hour they managed to get burned. There was a heavy thunderstorm on the last day of our stay. Thunder rumbles like explosions. Our boat (that is, a bungalow) leaked. From the ceiling here and there trickles of water ran...
The resting contingent is Ukrainians and our brothers Russians 99%. Therefore, if you are going to take a break from "ours" on the other side of the world, then you are definitely not in this hotel. An indicator of the level of the hotel is the fact that during the rest I saw only 1-2 non-Russian-speaking guests. Apparently foreign tour operators do not risk sending their customers to this hotel. Yes, I almost forgot, be prepared to give your passport as a deposit at check-in and get it back only at check-out in exchange for a room key.
Perhaps my review is too subjective, but already upon arrival home I can give friendly advice to everyone who is going to Kosgoda Beach - if possible, choose any other hotel, fortunately, there is enough of such a choice on the coast. Well, if this is not possible, try not to be surprised at anything (after all, you were warned, weren't you) and enjoy the flora, fauna and the ocean (there are more than enough of both in Ceylon).
As a summary: Sri Lanka, ocean, recreation, nature, people - just WOW!! ! Unfortunately, there is not the slightest merit in this Kosgoda Beach hotel, rather it is a small “fly in the ointment”, about which we will not remember anything in a month, and Sri Lanka will remain in our hearts forever))).
Since the rest in Kosgoda Beach was preceded by an excursion program, I will briefly talk about it. Those who are only interested in information about the hotel, please go straight to the fourth paragraph of my review. So, I flew with my wife by Air Arabia, flight Donetsk-Sharjah-Colombo. Early in the morning local time (something around 3 o'clock) - landing. Since the visa was issued in Donetsk, passport control passed without delay. After receiving the luggage, when leaving the airport, an N-th amount of American money was exchanged for local rupees and a card of the local mobile operator Dialog was bought. To our great joy, the excursion program and transfer with us actually turned out to be not group, but individual. Having seen the name of the wife on the sign raised by the young man, who turned out to be the driver, they followed him to the car and went to meet the guide. Somewhere in the Kurunegala area, we were joined by the guide Chaminda (host of Exotic Holidays), with whom we spent an unforgettable time, for which many thanks to him.
For two days with a "tail" excursions: we conquered the Lion Rock in Sigiriya. Well, let me tell you, this is not as easy as it seems. But what kinds of rewards are rewarded for climbing to the very top! The spirit is taking over! But this is a completely different story... Further, the cave temple in Dambula, the Hindu temple in Matale, the spice garden, the botanical garden in Peradeniya, the temple of the Buddha's tooth in Kandy, national songs and dances, and many other attractions along the way. In a word, color! And in the end - the orphanage in Pinavella. After that, we said goodbye to the guide and the driver brought us to Kosgoda Beach by about 14:00.
Now directly about the hotel Kosgoda Beach. After a long transfer, the car comes up against some nondescript wooden gate without identification marks. The car honks, the gates open, we unload and head to the reception, which consists of two desks (! ), and if there were no signs on them, we would never have guessed about it. There is a dark pleasant smiling girl at the table, we smile too, have a quick welcome drink, get the keys, smile again and head to the room. While we go to the room - "admire" the territory of the hotel, which leaves much to be desired. One gets the impression that the owners of the hotel have not invested a penny in it for quite a long time, but are exploiting what they have, while it still makes a profit. It turns out that a seemingly interesting and green area, on the one hand, turns out to be randomly overgrown and unkempt, on the other hand.
We arrive at the room (by the way, not the first freshness, and for a long time already requiring at least cosmetic repairs). In the room: large double bed (sheets and pillowcases with stains), air conditioning, safe, tea set, shower room, small veranda. In the shower: 2 sachets of shampoo (which have never been renewed in 4 days) and a bar of soap the size of a half-matchbox. Within half an hour after checking in, I rush back to the reception and in broken English I try to explain that I can’t turn on / off the air conditioner (because there is no remote control), the safe does not work, hot water - yok! A delegation promptly gathered and went with me to my room. Having tried 3 remote controls brought with them, they eventually smile at me and say that none of the remote controls are suitable and show that the air conditioner can be turned on and off by pointing a finger at the button on the indoor unit itself. Well, we are not picky people, “finger” so “finger”))) I didn’t even ask about temperature control... Let's move on to the “research” of the safe. After vain attempts to bring it to working condition, they promise to replace it. The water tank, it turns out, needs replacing the heating element (I wonder if the hotel staff only found out about this from me? ). As a result, the safe was replaced the next day before lunch, and in the late afternoon of the next day we finally had hot water... (At the same time, we omit periodic visits to the reception and a reminder of our problem). A logical but rhetorical question arises, why don't the hotel staff bring the rooms to a “functional state” before guests check in, and not after?
The food is quite decent, half board from 8 to 10 both in the morning and in the evening. They weren't hungry. They left an unpleasant aftertaste - poorly washed dishes, insufficient number of cups for tea and cold soup at one of the dinners. For dinner, live music and dances of the local team were also “served”, which was generally interesting.
Service. A simple example, ordering drinking water, shampoo, tea-sugar-coffee in the morning - we get it at eight forty in the evening! At the same time, they explain that, unfortunately, there is no shampoo now, it will be later))) And so in everything, they smile, they promise, but you have been waiting for the promised three years.
Nature, living creatures, the ocean - a delight! You can admire it continuously for a long time, you are in nirvana! The sun is very dangerous - in the first hour they managed to get burned. There was a heavy thunderstorm on the last day of our stay. Thunder rumbles like explosions. Our boat (that is, a bungalow) leaked. From the ceiling here and there trickles of water ran...
The resting contingent is Ukrainians and our brothers Russians 99%. Therefore, if you are going to take a break from "ours" on the other side of the world, then you are definitely not in this hotel. An indicator of the level of the hotel is the fact that during the rest I saw only 1-2 non-Russian-speaking guests. Apparently foreign tour operators do not risk sending their customers to this hotel. Yes, I almost forgot, be prepared to give your passport as a deposit at check-in and get it back only at check-out in exchange for a room key.
Perhaps my review is too subjective, but already upon arrival home I can give friendly advice to everyone who is going to Kosgoda Beach - if possible, choose any other hotel, fortunately, there is enough of such a choice on the coast. Well, if this is not possible, try not to be surprised at anything (after all, you were warned, weren't you) and enjoy the flora, fauna and the ocean (there are more than enough of both in Ceylon).
As a summary: Sri Lanka, ocean, recreation, nature, people - just WOW!! ! Unfortunately, there is not the slightest merit in this Kosgoda Beach hotel, rather it is a small “fly in the ointment”, about which we will not remember anything in a month, and Sri Lanka will remain in our hearts forever))).
Translated automatically from Russian. View original
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