The hotel is good, but there is

Written: 18 january 2016
Travel time: 9 — 16 january 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 7.0
Amenities: 6.0
Hotel: here they write 4 *, and in the catalogs of tour operators - 3 *. I'm leaning towards the latter. On 4-ku in our understanding, the hotel does not pull. Rather good 3+
Arrival and check-in:
Upon arrival, they arranged a small welcome: they brought freshly squeezed juice and cool towels. We arrived at 10:00 and were seated immediately. But when we gathered for breakfast, we were told that they had a check in from 12.00 and therefore breakfast was not allowed for us)) IMHO, this is a mega-bullshit. The issue was resolved after a conversation with the manager, who, after persuasion, said that, in general, this was not according to the rules, but as an exception, so be it . . In general, this greatly spoiled our first impression . . After a 10-hour flight, somehow you expect more hospitality
Number

More or less clean. The furniture is not new, but in general the norms. Lizards run along the walls (for me it was a pleasant exotic, but maybe someone is afraid or disdainful). Bed and towels are clean, changed every day, but there are yellow spots from time to time.
Nutrition
Buffet. The choice is large, in quantity - enough. From fruits - only pineapples and papaya, sometimes guava. For breakfast - fresh juice of one kind periodically appears.
Fish, meat, various types of rice, curry, sometimes seafood.
The food is too spicy, many complain.
Desserts are usually terrible.
We took only breakfasts and dinners - drinks included tea, coffee, water, and juice for breakfast. Everything else is for an extra charge.
Territory
The territory is small, but beautiful and green, local chipmunks (squirrels) run, monitor lizards walk, crabs, birds of different species climb out in the evening.
Beach
The ocean and beach are great. It's fun to ride the waves.
There are sun loungers on site, mattresses, sheets and towels are provided for them. In general, the number of free sun loungers was always enough.
Excursions
We ordered Tanu from the local scourge. Were at a turtle farm - not very impressive, to be honest, and in a couple of Buddhist temples. Separately, we went to Hikkaduwa to swim with a mask, and on the way we stopped at Galle Fort - well, that's it.
Service
Very unhurried and what is called, unobtrusive for almost every minimal service, a tip is expected from you.
For example, on the day of departure, we asked for lunch boxes. When they came to pick them up, of course, they were not cooked (this was not surprising). The attendant very reluctantly, after several of our requests, went to the kitchen and brought them to us. And he began to ask for a tip for this))) Actually, dude, these are your direct duties)))
Internet
The hotel writes that it is in the lobby, but in fact it is not. For all the time on and our friends managed to go only once for a couple of minutes.
So don't count on free Wi-Fi.
Animation

Frankly weak. During the day there are different activities - water polo, sometimes yoga, drawing - we were not. In the evening, a singer (singers) usually comes and sings something to the soundtrack. There is nowhere to walk in the evening, there is nothing to see outside the hotel. Right next to the line of hotels there is a railway road, trains that you hear at 6 am, and a cemetery behind the road (however, it is hidden behind a fence so as not to frighten tourists))).
General impression: I really liked the extraordinary beauty of nature, the abundance of fruits, the ocean, the beach (getting from Kiev winter into warm summer is very, very cool). But for me, Sri Lanka has become a country for 1 time.
Tip: if you go to Sri Lanka, take sweets from Kyiv with you for souvenirs. Most likely you will be invited to visit local people, and this will be a great gift.
Translated automatically from Russian. View original