This was my third visit to Sri Lanka and this hotel. There is a lot to tell. We were 5 adults and a 7 year old child. 1. Transfer - does not apply to the hotel, but in order to avoid inconvenience, I can advise you to take an individual transfer, since we waited for 2 tourists for 2 hours, and at the same time they did not come.
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This was my third visit to Sri Lanka and this hotel.
There is a lot to tell.
We were 5 adults and a 7 year old child.
1. Transfer - does not apply to the hotel, but in order to avoid inconvenience, I can advise you to take an individual transfer, since we waited for 2 tourists for 2 hours, and at the same time they did not come. Only after 2 hours of waiting we were able to leave the airport. Keep this in mind, especially if you are with children.
2. Check-in: we arrived at about 14-30 and were still waiting for our rooms.
Since we are regular customers, we were told that the category of the room had been improved, but the hotel simply does not have rooms without a sea view, well, at least I have not seen such. That's why it's just for show. Since we were three adults in one room, we paid extra and took a family room.
The rooms are good, I clean well, the mini-bar is replenished every two days (juices, water, tea, coffee).
There are slippers and bathrobes, well, you need to ask for them - I called the reception and they brought everything to us.
We also took an iron, which we were told was given for half an hour, but no one took it from the room.
In general - for rooms and room service - 5!
3. Probably the most important thing is nutrition.
Here we were a little disappointed. Food, as for me, is not aimed at a European tourist.
Breakfast: the child does not have much food. there are always vegetables, scrambled eggs, bacon, like yogurt, but you need to add porridge, like even the same oatmeal or some kind of milk porridge. They simply do not exist, and the child will not have breakfast for 9 days with omelettes alone.
We were pleased with the fruits - there is always watermelon, pineapple, papaya, passion fruit, mango, guava, carom, grapes, eggfruit (even this happened). That is, for one meal 9 breakfast, lunch or dinner) usually 5 types of fruit. for this huge +
Desserts - usually 5-6 types. Not more. And not everything is tasty (well, here the taste and color).
There were also juices for breakfast - two types of fresh juices - most often a mix and watermelon, once or twice it was from a wooden apple, detox water is also available in the morning (water with lime and mint).
For lunch, there was not enough normal soup, it was really not enough. there were soups that you yourself pick up - that is, you choose what to put down - beef or seafood, and broth and also one soup separately, usually some sort of mashed soup. But we rarely ate them, as they were often on milk and straight sweet.
You won’t be hungry for sure, but you won’t get much pleasure from food)))))
For dinner there was a larger choice - there was fish, pork often, salads were made by ourselves - vegetables were chosen simply and sauce, as their salads were made according to the type - apple in mayonnaise, noodles with beans, etc. not very tasty.
For lunch and dinner there was not bad ice cream, once in 9 days there was a chocolate fountain.
There were seafood: a large shrimp, beautiful but not edible at all, cold, tight and rubbery and creaked on the teeth. They just bought it, probably in frozen form, thawed it and put rhinestones on the table. There were crabs that drowned in their sauces, so I didn’t eat it. 3+
Desserts for 3+.
Drinks: they even gave champagne for breakfast)))) in the restaurant they brought beer, wine, champagne from alcohol. Juices, tea, coffee, water. For this drink 5-.
Service in restaurants is good. Everything will be brought to you at once, removed and asked: "how are you? ". Young guys. 5+
Flies fly around the restaurant, you can’t get away from this, but it’s not pleasant when a fly falls into glasses and plates (((((
Another huge recommendation for the hotel is to make some kind of candy bar, perhaps at least a corner at the reception where there is a bar, so that you can eat sweets with coffee there throughout the day. We were just in other hotels of this chain - it is much better there and there are different such establishments.
Bars around the hotel - there are three of them, in my opinion. Pool bar, reception and evening bar near the stage.
This time the hotel had an innovation that surprised and disappointed us - in the large pool, where there is a bar, it is forbidden to swim with children. It was possible before. Not now. Rescuers are constantly chasing them.
I don't know if this is an innovation of the hotel or, as they said in the hotel, these are new requirements in the country.
Cocktails for 4, nothing special, despite the fact that there are a lot of fruits and you could think of something else, otherwise everything is standard in Egypt. Good beer and even give nuts, tequila is not bad.
Animation. To be honest, my biggest disappointment. We were in 2017.2020 and now at 22, so the program has not changed at all. Not a gram.
Daytime animation is not clear at all - it seems that something starts at 10-00, but in fact, for example, water aerobics at 12-00. In the outdoor pool under the hottest sun. I would like to go to such events - but at 12 o'clock it is dangerous for us. The sun is very hot. In my opinion, the animators were further in the children's room. But we didn't go there.
The second incomprehensible question is the mini-disco at 17-30, when many children are still swimming. Our little one loves the mini disco but has never been to one. Why can't it be done at 20-00, or 19-30 after dinner? Very strange.
Very little interaction with guests.
It remains to advise the management of Rio in Sri Lanka to review the animation timing and program. In my opinion, something could have changed in 5 years.
Because of what they go to Sri Lanka - the ocean. He's very dangerous here. for all three times - this year, the worst was. The beach washed out at an angle, very strong waves and the water pulls straight away.
We had two cases right on the edge. scary tin. You won't even go up to your knees
There are beach fights on the beach, every time we went there we found Babu on the beach (emphasis on the second warehouse), he speaks Russian. He and I went on a tuk tuk to the city, and on a safari in jeeps. Tours are cheaper than anywhere else.
What else to tell... every time it gets worse or we become more demanding every time. I do not know, maybe.
But this is my subjective opinion.
The hotel is not bad, but if you take that it is the worldwide network of Rio - then 4-.
There is a lot to tell.
We were 5 adults and a 7 year old child.
1. Transfer - does not apply to the hotel, but in order to avoid inconvenience, I can advise you to take an individual transfer, since we waited for 2 tourists for 2 hours, and at the same time they did not come. Only after 2 hours of waiting we were able to leave the airport. Keep this in mind, especially if you are with children.
2. Check-in: we arrived at about 14-30 and were still waiting for our rooms.
Since we are regular customers, we were told that the category of the room had been improved, but the hotel simply does not have rooms without a sea view, well, at least I have not seen such. That's why it's just for show. Since we were three adults in one room, we paid extra and took a family room.
The rooms are good, I clean well, the mini-bar is replenished every two days (juices, water, tea, coffee).
There are slippers and bathrobes, well, you need to ask for them - I called the reception and they brought everything to us.
We also took an iron, which we were told was given for half an hour, but no one took it from the room.
In general - for rooms and room service - 5!
3. Probably the most important thing is nutrition.
Here we were a little disappointed. Food, as for me, is not aimed at a European tourist.
Breakfast: the child does not have much food. there are always vegetables, scrambled eggs, bacon, like yogurt, but you need to add porridge, like even the same oatmeal or some kind of milk porridge. They simply do not exist, and the child will not have breakfast for 9 days with omelettes alone.
We were pleased with the fruits - there is always watermelon, pineapple, papaya, passion fruit, mango, guava, carom, grapes, eggfruit (even this happened). That is, for one meal 9 breakfast, lunch or dinner) usually 5 types of fruit. for this huge +
Desserts - usually 5-6 types. Not more. And not everything is tasty (well, here the taste and color).
There were also juices for breakfast - two types of fresh juices - most often a mix and watermelon, once or twice it was from a wooden apple, detox water is also available in the morning (water with lime and mint).
For lunch, there was not enough normal soup, it was really not enough. there were soups that you yourself pick up - that is, you choose what to put down - beef or seafood, and broth and also one soup separately, usually some sort of mashed soup. But we rarely ate them, as they were often on milk and straight sweet.
You won’t be hungry for sure, but you won’t get much pleasure from food)))))
For dinner there was a larger choice - there was fish, pork often, salads were made by ourselves - vegetables were chosen simply and sauce, as their salads were made according to the type - apple in mayonnaise, noodles with beans, etc. not very tasty.
For lunch and dinner there was not bad ice cream, once in 9 days there was a chocolate fountain.
There were seafood: a large shrimp, beautiful but not edible at all, cold, tight and rubbery and creaked on the teeth. They just bought it, probably in frozen form, thawed it and put rhinestones on the table. There were crabs that drowned in their sauces, so I didn’t eat it. 3+
Desserts for 3+.
Drinks: they even gave champagne for breakfast)))) in the restaurant they brought beer, wine, champagne from alcohol. Juices, tea, coffee, water. For this drink 5-.
Service in restaurants is good. Everything will be brought to you at once, removed and asked: "how are you? ". Young guys. 5+
Flies fly around the restaurant, you can’t get away from this, but it’s not pleasant when a fly falls into glasses and plates (((((
Another huge recommendation for the hotel is to make some kind of candy bar, perhaps at least a corner at the reception where there is a bar, so that you can eat sweets with coffee there throughout the day. We were just in other hotels of this chain - it is much better there and there are different such establishments.
Bars around the hotel - there are three of them, in my opinion. Pool bar, reception and evening bar near the stage.
This time the hotel had an innovation that surprised and disappointed us - in the large pool, where there is a bar, it is forbidden to swim with children. It was possible before. Not now. Rescuers are constantly chasing them.
I don't know if this is an innovation of the hotel or, as they said in the hotel, these are new requirements in the country.
Cocktails for 4, nothing special, despite the fact that there are a lot of fruits and you could think of something else, otherwise everything is standard in Egypt. Good beer and even give nuts, tequila is not bad.
Animation. To be honest, my biggest disappointment. We were in 2017.2020 and now at 22, so the program has not changed at all. Not a gram.
Daytime animation is not clear at all - it seems that something starts at 10-00, but in fact, for example, water aerobics at 12-00. In the outdoor pool under the hottest sun. I would like to go to such events - but at 12 o'clock it is dangerous for us. The sun is very hot. In my opinion, the animators were further in the children's room. But we didn't go there.
The second incomprehensible question is the mini-disco at 17-30, when many children are still swimming. Our little one loves the mini disco but has never been to one. Why can't it be done at 20-00, or 19-30 after dinner? Very strange.
Very little interaction with guests.
It remains to advise the management of Rio in Sri Lanka to review the animation timing and program. In my opinion, something could have changed in 5 years.
Because of what they go to Sri Lanka - the ocean. He's very dangerous here. for all three times - this year, the worst was. The beach washed out at an angle, very strong waves and the water pulls straight away.
We had two cases right on the edge. scary tin. You won't even go up to your knees
There are beach fights on the beach, every time we went there we found Babu on the beach (emphasis on the second warehouse), he speaks Russian. He and I went on a tuk tuk to the city, and on a safari in jeeps. Tours are cheaper than anywhere else.
What else to tell... every time it gets worse or we become more demanding every time. I do not know, maybe.
But this is my subjective opinion.
The hotel is not bad, but if you take that it is the worldwide network of Rio - then 4-.
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This is a great hotel and we are not the first time here, not the first year. Everything was fine with the check in, no problems with the room. Good location of the hotel. Everything is good enough.
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This is a great hotel and we are not the first time here, not the first year. Everything was fine with the check in, no problems with the room. Good location of the hotel. Everything is good enough.
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All liked it! Didn't even expect it. All inclusive chain hotel. The only downside is getting there. We drove from Odessa, the road took a day. The food is normal, the alcohol is mostly local, but quite decent. Service is top notch. The Sri Lankans themselves are very polite and unobtrusive. All excursions were ordered on the beach from a local guide called Baba.
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All liked it! Didn't even expect it. All inclusive chain hotel. The only downside is getting there. We drove from Odessa, the road took a day. The food is normal, the alcohol is mostly local, but quite decent. Service is top notch. The Sri Lankans themselves are very polite and unobtrusive. All excursions were ordered on the beach from a local guide called Baba. Highly recommend. Speaks Russian and English. In general, everything is ok except the road.
PS I travel a lot and often have something to compare.
PS I travel a lot and often have something to compare.
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An excellent hotel, focused on European tourists, with a minimum of local color. We wanted a comfortable stay without surprises, including gastronomic ones, which is why we chose Rui. If you need exotic with full immersion - you are not here. Of the main advantages: new, spacious rooms, All inclusive at the level provided by the Italian chef, high-quality alcohol (wine - Italy, Chile), mega-friendly staff.
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An excellent hotel, focused on European tourists, with a minimum of local color. We wanted a comfortable stay without surprises, including gastronomic ones, which is why we chose Rui. If you need exotic with full immersion - you are not here.
Of the main advantages: new, spacious rooms, All inclusive at the level provided by the Italian chef, high-quality alcohol (wine - Italy, Chile), mega-friendly staff. The ocean in April is restless and rainy in the evenings, but we managed to get a tan and swim.
For a day we took a car with a guide from a tour operator, went, including to Gala, only 50 dollars. We took a tuk to Baia Garden, a turtle farm, went for souvenirs and fruits.
Of the main advantages: new, spacious rooms, All inclusive at the level provided by the Italian chef, high-quality alcohol (wine - Italy, Chile), mega-friendly staff. The ocean in April is restless and rainy in the evenings, but we managed to get a tan and swim.
For a day we took a car with a guide from a tour operator, went, including to Gala, only 50 dollars. We took a tuk to Baia Garden, a turtle farm, went for souvenirs and fruits.
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The average age of guests in the hotel is from 35 years old, food for every taste, the rooms correspond to the description - large, staff and service at altitude, three pools, one of which is with salt water, there are small non-critical shortcomings, but they are not felt against the general background - for the top five there are no bathrobes and slippers in the rooms and shower gel with shampoo are like two in one, I recommend to those who love a measured rest everything is just super, the hotel is a la Turkey, there is animation, a piece of paradise.
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The average age of guests in the hotel is from 35 years old, food for every taste, the rooms correspond to the description - large, staff and service at altitude, three pools, one of which is with salt water, there are small non-critical shortcomings, but they are not felt against the general background - for the top five there are no bathrobes and slippers in the rooms and shower gel with shampoo are like two in one, I recommend to those who love a measured rest everything is just super, the hotel is a la Turkey, there is animation, a piece of paradise. I wrote a review purely about the hotel, because I think that a long flight and obsessive Sri Lankans is already a review about something else))))
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Rested from 11.08. 2017 to 23.08. 2017. . . We are already quite experienced tourists, we have been to different parts of the world 15 times. . . The hotel is located a bit far from the airport. . . transfer there was 3 hours, back 2. . . The hotel is practically new, it stands right by the ocean, so the ocean breeze is constant! There were waves every day, but it was expected for us that you don’t swim in it, but just jump on the waves.
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Rested from 11.08. 2017 to 23.08. 2017. . . We are already quite experienced tourists, we have been to different parts of the world 15 times. . . The hotel is located a bit far from the airport. . . transfer there was 3 hours, back 2. . . The hotel is practically new, it stands right by the ocean, so the ocean breeze is constant! There were waves every day, but it was expected for us that you don’t swim in it, but just jump on the waves. . . The sand is reddish in color, but it is clean! It rained for two days, but these are TROPICS, it passed and almost immediately the SUN or the cloudy sky)) You can safely buy excursions from a local Russian-speaking native named SASHA, they are 40 bucks cheaper from him than from an official guide. . . Since the beach is municipal, the Sri Lankans constantly offer either bedspreads, or saris, or sarons, etc. , which, during normal bargaining with them, are at the same price as in shops in the towns nearby. . . The rooms are new and I like them very much. . . for 5 bucks to the maid every day there were elephants and peacocks from towels on the beds: ) Kitchen without any questions at all!! ! Freshly squeezed juices every morning, almost every day mango, papaya, etc. . , almost every day and pork and beef and chicken and even lamb. . . every day or crabs or shrimp or mussels. . . fish in general all the time, but I won’t say anything about tuna. . . I only ate them for the first 3 days))). . . for baking SEPARATE COST!! ! Very interestingly made pools overlooking the ocean, respect for the idea!! ! Tuk-tuk trips to the towns are a bit dangerous, like the whole driving style of local aborigines))) we saw how a local grandmother was pulled out of an inverted tuk-tuk covered in blood (In principle, the hotel is only for family holidays, as many here wrote. . Every evening the same type, but normal evening programs. . . In the nightclub, the whole interior is cool, but they only play their own music, that's why only Sri Lankans hung out in it, who drove in herds for the weekend. . . In principle, everything suited, but On the night of Friday to Saturday, just at the arrival of these locals from some tea plantations there, at night, while we were sleeping, they STOLEN three phones (a total of 1500 bucks), the money was not could, because. they were in the safe, and the phones, of course, were on charge!! ! These ******* penetrated through the balcony that was not closed on the heck. . . On the same night, two phones were stolen from our neighbors in numbers from Saudi Arabia. . . after that, a trip to the police, filing a statement, etc. , etc. . . VERY BAD in this story, the sending operator NATALIE-TOUR behaved !! ! To my questions about any compensation, I heard that SECURITY ISSUES ARE MY PROBLEMS!! ! I was just crazy about them and concluded THAT THIS OPERATOR FOR ME FORGOTTEN FOREVER (before that I bought 50 percent vacation tickets from him)!!!!! ! DO NOT BUY TOURS FROM NATALIE-TOUR!!! ! SPECIAL THANKS to Khan (Ceylon Roots), host!! ! He helped get compensation out of the hotel - a voucher for 5 nights for three in RIU hotels of our choice, albeit with some restrictions. . . That's who helped, he helped! AND SO, IN GENERAL, THE HOTEL FOR A FOUR FOUR WITH A BIG PLUS, BUT FOR THOSE WHO ARE FOR. . . ; )))
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