Normal hotel value for money

Written: 10 january 2020
Travel time: 15 — 29 june 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 7.0
Food: 5.0
Amenities: 6.0
I stayed at this hotel with my mother. I chose based on my budget and reviews, so I didn’t expect anything “luxury”. Looking ahead, I can say that in most reviews it looked worse than in reality ...but that's all right.

Accommodation: a room with "tired" furniture, but this did not bother us, as it corresponds to 4 *. A significant minus - there was a little mold in the bathroom and so in all rooms, it makes no sense to try to change it. But everything was fine and working. Central air conditioning. The hair dryer is old and weak, but coped with its function. There is no central light in the room, only from sconces and floor lamps, but this did not bother us, we had enough light.

We lived almost near the reception, so we had wi-fi in the room around the clock!

Service: NOBODY speaks Russian in the hotel. If you do not speak English, then it will be difficult to resolve issues (but it is possible that they call Russian speakers).

The guide can help you in such matters if he speaks Russian himself, since, for example, our guide spoke only English and then with a strong accent. Cleaning daily, but superficial. Of the problematic moments, I can note the showers at the sea - there is very hot water and half of the faucets do not work. If you have wounds on the skin or, like me, a skin disease, it will be very painful to wash off the salt from the skin ((. The taps were asked to be changed several times, but this did not happen. I will also note the solarium separately - it is, firstly, paid , secondly, did not really function, there was no one there, even the pool was completely drained.

Meals: good enough, varied food for a 4, at least we had no problems with the choice of food. Everything is quite tasty, I will not say that it is spicy or with specific spices. I read the review of a girl with a child who was resting at the same time and got poisoned, but we had no problems with food.
Regarding ALL INCLUSIVE from Pegas - it's just not all))) It's a nightmare! Of the available alcohol, only strong alcohol. Beer, champagne, wine - for a fee. But most of all, I was outraged that there was only one bar, and it only works from 13:00 and is located far from the pool, and even more so from the sea (10 minutes to go for sure). Breakfast ends at 10:00 and the next time you can drink only at 13:00, and then you will need to go for drinks every time. By the time you come back, everything is already hot. And this "bar" looks like a table with a machine, where Pegasus tourists can pour drinks for themselves. There's Fanta, Cola and Sprite. Also at the bar you can take coffee, tea, strong drinks. ALL! No snacks, other food, juices, smoothies, NOTHING. This is not Egypt or Turkey, not All in the classical sense at all. The most annoying thing is that there is a bar right next to the pool, but you can’t take drinks there, but you have to go far enough.
The staff is friendly, sociable, practically everyone speaks English well, in this regard, they only enjoyed communication.

The gym is one name, it is dilapidated and old. Of course, who will need to work out - he will succeed, if there is a desire.

Locals visit on weekends and holidays. They also bring groups for a couple of days, passing through. But we were not embarrassed, there was enough space for everyone. At such moments, the Adult only pool saved.


Infrastructure: a 10-minute walk (from the reception to the left) there is a shop, you can take a walk. We also went to the territory of neighboring hotels, they said that they let us into the restaurant. And so, there is nothing more to see in the district, you just need to go on an excursion. I took tours with a local guide.

Animation: everything is simple here ...it is not there! More precisely, nominally it is, but this is one name. We were 2 weeks and all these days EVERY evening there was the same program - a girl danced a belly dance and a couple sang.
There was no daytime program at all, as well as animators.

To sum up, there are a lot of shortcomings, but considering the cost in comparison with other offers, it's worth it if you are ready for the voiced minuses.

And I would like to turn to Pegas separately: I really hope that they monitor mentions of them.

So! Firstly, we had an English-speaking guide who did not even hold an introductory meeting with us. we saw him only on the first day before check-in and that's it! A couple of days before departure, I started writing to him on Viber to find out when our flight was, if it had changed and what time the transfer would arrive for us, so he told me to check when we had a flight! WHAT? Is that my job! But that is not all. On the day of departure, he sent a driver for us, without arriving himself. When we got to the airport, we found out that our flight was postponed by 12 hours!!! ! (and subsequently another 3, for a total of 15).
And he sent us to the airport without bothering to check the information, while he did not answer calls and messages. Answered after 1.5 hours, apparently when I woke up. For you to understand, only we and another family with children arrived at the airport, the rest knew about the transfer and arrived in the evening. As a result, Katerina, the manager of the travel agency "Let's go with us", through which we bought a ticket, answered me and helped with requests for support. A few hours later we were taken to a hotel at the airport, provided with lunch, but before that we had to swear for a long time with representatives of Pegas and Jordan (in English, I note this). In general, I do not recommend anyone to fly with Pegasus.
Translated automatically from Russian. View original