Воровство, алкаш и матершинник на рецепшене Theft, drunk and swearing at the reception

When checking in in the evening, the receptionist was insane, then we saw that he was drinking while people were waiting for the key.
But that's not all. During breakfast, for half an hour, 900 euros were stolen from 2 neighboring rooms in the total bill. We lost half a day running around the police stations. As a result, the owner arrived, said that he didn’t believe us, and this was the first time in 10 years (only once the diamond disappeared) and, instead of checking the employees, they began to laugh in our faces. The police never came. They just wrote an application, and that's it. Then 2 Italians lost their suitcases, which were downstairs. Everything was there: from documents to personal equipment and clothing. They began to scream, rebelled, tore their hair out.
In the morning at check-in, another receptionist was so impolite that he answered us with a foul language.
In general, if you still have not changed your mind about booking, then here is a review about the rooms:

The rooms were clean, but if you're allergic to dust, don't come here. Heavy dusty curtains, fabric wallpaper, old carpet.
There are no vegetables for breakfast, there are rolls, toast bread, but no toaster, 1 type of cheese, 2 types of sausage, pastries and coffee powders.
And most importantly: keep all valuables with you! And do not leave for a minute, even during breakfast!! !