shame on Rome!

Written: 15 april 2014
Travel time: 1 — 7 may 2013
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I would never want to use the services of the Nice Hotel, at st. Massimo D'Azeglio, 16, city of Rome, one minute walk from Cinquecento Cinquecento square, this hotel, because I consider this service to be very low quality compared to other hotels in Rome that claim to have a three-star service. When I turned to the administration worker (at the reception, to the secretary), I don’t remember the name, I look like an Albanian and asked why they didn’t clean my room for the whole day, didn’t wipe the dust, didn’t make the bed, they answered me: “And you just came. Maybe you scattered this bed. I said that I was in the room for one minute, and the administration worker answered me: “So maybe you scattered it in this minute. » On the first floor of the Nice Hotel, there is an elderly bartender who, according to the manner of providing services, needs to sweep the street. And this grandfather has the duty of part-time comulazione to check how the rooms are cleaned. Of course, he does not check anything, but he lies in the eyes that he is doing something. I think that in this hotel the staff is not paid enough, so there are a lot of immigrants from not the most prestigious countries in the staff. There are good people among them, but I think they are badly paid and they do not work well. What is called breakfast in this hotel is not breakfast, but the devil knows what. Those few euros that the hotel charges for breakfast would be wiser to spend in a large underground supermarket near Santa Maria Maggiore and buy normal food. In this hotel, even for a short time, an interpreter was not allowed to see me. And a nervous, short-haired, dark-haired receptionist (I think Marta) said that if a visitor comes in even for 1 minute, you have to pay (per questo è necessario pagare) 35 euros. No other hotel in Rome has ever demanded any such surcharges from me so stubbornly. The condition of the hotel rooms, I have seen several of them, is in need of repair and in no way corresponds to the prices that the hotel puts up, even at a discount. I came to Rome for a week, but on the second day I wanted to leave this hotel, especially since there are still many hotels around where prices are not higher, and the quality of service is much better. But they refused to return even a part of the money to me, and the hotel owner did not consider it possible to condescend to talking with me, although I met with people more significant than the person of this arrogant hotel owner all week in Rome. Rome is a very beautiful city where wonderful people live and it is interesting to work, relax and travel in this city. But just do not stay in this city at the Nice Hotel, so as not to spoil the impression of the trip.
Translated automatically from Russian. View original