• traveled 5 years ago
When I received the keys and entered the room, at first I did not believe it. There was a feeling that I was in a pioneer camp of the 60s of the last century. A tiny metal bed made of pipes the length of me, one small bedside table. Instead of a closet, there is a crossbar hanger from the wardrobe of a Soviet kindergarten.
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When I received the keys and entered the room, at first I did not believe it. There was a feeling that I was in a pioneer camp of the 60s of the last century. A tiny metal bed made of pipes the length of me, one small bedside table. Instead of a closet, there is a crossbar hanger from the wardrobe of a Soviet kindergarten. A tiny table and a metal stool. Instead of a lamp / floor lamp, a street lamp hangs above the table. An empty TV shelf and an empty hair dryer holder. There is a broken mirror in the bathroom, a faulty valve for shutting off the drain from the sink, plumbing pipes are wrapped with tape, a bidet, traditional for Italian hotels, is missing - and water oozes from the pipes sticking out of the wall at the place of its installation.
You can’t jump to the towel dryer - it hangs under the ceiling. Instead of a door in the bathroom, there is a broken plastic accordion curtain that does not open and close completely. There is no curtain between shower and sink. And considering that there is also no door, the shower floods not only the entire bathroom, but splashes enter the room. There are two chairs on the balcony - one (wooden) is broken, the other (plastic) is covered with paint as if it had been used for repairs for a long time. View from the balcony directly to the wall of the opposite building.
WiFi is paid and unstable - it takes only in the lobby on the 1st floor.
For breakfast, plastic food - all in packages with huge shelf life. For some reason, two crackers in a package, as if we had the opportunity to turn them into hot toast somewhere. Two thin slices of sausage and two slices of processed cheese in celluloid packaging. The horror is that the cheese, it seems, was not in the refrigerator and categorically did not want to separate from the package - I had to pick it out with a knife. In Italian hotels, one of the most delicious breakfast dishes is juice : ) But here it is not clear whether the juice is diluted with water, or water is juice : ) I did not understand what fruit the juice was from, because the taste was barely perceptible against the background of the taste of water. A huge queue lined up for coffee every morning due to the fact that the coffee machine was cheap - for an office for 5-10 people, not 60.
I ordered dinners (I usually did this in Italian hotels and was satisfied). Set up a relatively low price. When I had dinner for the first time, everything became clear: instead of dishes with beautiful Italian names, ordinary food was served - a miserable semblance of Italian dishes. What was called pasta - pasta in tomato sauce, instead of lasagna - green empanadas. I ordered wine - apparently in vain, because. I have never seen the bottle or packaging from which it was bottled.
The hostess treats the guests with disdain and very arrogantly, considering them, apparently, second-class people.
P. S. In general, I advise you not to spoil your vacation and impression of Italy because of such hotels. Try to avoid hotels where the owners are not Italian. Yes, they have their own "cockroaches in the head", but almost always the room will be neat and well-groomed, there will be normal furniture and plumbing. And if something goes wrong, then this problem is quickly eliminated. Yes, breakfasts will not be satisfying by our standards, but they will be made from high-quality and fresh products.
You can’t jump to the towel dryer - it hangs under the ceiling. Instead of a door in the bathroom, there is a broken plastic accordion curtain that does not open and close completely. There is no curtain between shower and sink. And considering that there is also no door, the shower floods not only the entire bathroom, but splashes enter the room. There are two chairs on the balcony - one (wooden) is broken, the other (plastic) is covered with paint as if it had been used for repairs for a long time. View from the balcony directly to the wall of the opposite building.
WiFi is paid and unstable - it takes only in the lobby on the 1st floor.
For breakfast, plastic food - all in packages with huge shelf life. For some reason, two crackers in a package, as if we had the opportunity to turn them into hot toast somewhere. Two thin slices of sausage and two slices of processed cheese in celluloid packaging. The horror is that the cheese, it seems, was not in the refrigerator and categorically did not want to separate from the package - I had to pick it out with a knife. In Italian hotels, one of the most delicious breakfast dishes is juice : ) But here it is not clear whether the juice is diluted with water, or water is juice : ) I did not understand what fruit the juice was from, because the taste was barely perceptible against the background of the taste of water. A huge queue lined up for coffee every morning due to the fact that the coffee machine was cheap - for an office for 5-10 people, not 60.
I ordered dinners (I usually did this in Italian hotels and was satisfied). Set up a relatively low price. When I had dinner for the first time, everything became clear: instead of dishes with beautiful Italian names, ordinary food was served - a miserable semblance of Italian dishes. What was called pasta - pasta in tomato sauce, instead of lasagna - green empanadas. I ordered wine - apparently in vain, because. I have never seen the bottle or packaging from which it was bottled.
The hostess treats the guests with disdain and very arrogantly, considering them, apparently, second-class people.
P. S. In general, I advise you not to spoil your vacation and impression of Italy because of such hotels. Try to avoid hotels where the owners are not Italian. Yes, they have their own "cockroaches in the head", but almost always the room will be neat and well-groomed, there will be normal furniture and plumbing. And if something goes wrong, then this problem is quickly eliminated. Yes, breakfasts will not be satisfying by our standards, but they will be made from high-quality and fresh products.
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I have never seen anything worse in my life. Having a rich experience of staying in hotels of different categories and continents, I could not even imagine anything more disgusting. During the period of waiting for check-in at the hotel (we were brought to it by 8.00), my husband and I were offered to leave things just in the corner of the hall, since they do not have a safe or a Luggage room, as well as the constant security of the hotel.
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I have never seen anything worse in my life. Having a rich experience of staying in hotels of different categories and continents, I could not even imagine anything more disgusting. During the period of waiting for check-in at the hotel (we were brought to it by 8.00), my husband and I were offered to leave things just in the corner of the hall, since they do not have a safe or a Luggage room, as well as the constant security of the hotel. By 12.00 we were informed that there were no free rooms in the hotel and we would be accommodated in a neighboring hotel for 3 days, which is a) even further from the sea b) without air conditioning, but only with a barely alive fan and c) toilet / shower combined (t e. Hanging shower wash, all the water on the floor where there is a sink and toilet). For breakfast, you had to go to Jamaica. Breakfast is a different story, the food is better in prison. All that awaited us every morning was a portion of 1 slice of translucent sausage, which is already torn from thinness, 1 slice of the same cheese and a dried croissant from the bag. There were tea / coffee / water, on the buffet, so to speak, you could find cereal with a touch of old age and yogurt that was already exfoliated in a bowl. The hotel manager Natalia with her inadequate mother who lives in the hotel and an absolutely insane "watchman" (constantly snoring on the couch or waving his arms that he does not understand either English or "how") is a completely different story. Frank rudeness, insulting the attitude towards the guests, moshing with shuffling hotels upon arrival, ignorance and insolence, shocked us. The answers “I don’t like it, we don’t have anything else”, “but we have it like that” and threats “but if you express dissatisfaction in general, I will call the police and a husband who will deal with you” is generally the norm. After two days of living, they again wanted to move us to another hotel, since those people who had just arrived refused to live in another hotel (because they paid for Jamaica) and they wanted to give our room to them. While we went to look at the hotel in the hope of leaving this darkness, on returning to the room I saw that the cleaning lady had already neatly collected my things in a pile and in a bag so that we would move as soon as possible. But we refused and then for the remaining 3 days they stopped cleaning our room and changing towels at all. It was the most disgusting trip in my life, the romantic mood of Italy was spoiled and overshadowed, not to mention the fact that due to the rudeness of Natalia and her family, I returned to Moscow with the threat of a miscarriage.
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I booked a hotel - 50 meters from the sea. I arrived - it turned out to be 250 or 300. I confirm much of the above. Checked into a room where the maid forgot to change the towels. If not for a dirty foot towel (probably put on the floor), I might not have noticed that the towels were second-hand. On the eighth day she asked: "When do they change bed linen? " Administrator Natalya said that after 4-5 days and rolled her eyes when she learned that the second week had begun.
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I booked a hotel - 50 meters from the sea. I arrived - it turned out to be 250 or 300. I confirm much of the above. Checked into a room where the maid forgot to change the towels. If not for a dirty foot towel (probably put on the floor), I might not have noticed that the towels were second-hand. On the eighth day she asked: "When do they change bed linen? " Administrator Natalya said that after 4-5 days and rolled her eyes when she learned that the second week had begun. The drain in the bathroom did not work (the water did not leave) - they cleaned it the next day. There is no Russian speaking TV channel in the rooms. Available in the lobby and cafe. You can watch during the day if the Italians are not watching. In the evening at dinner - only Italian programs. During the 12 days of stay only once in time launched for dinner. Dinner starts at 19.30 (Russian time is at 21.30). Always 15-30 minutes late. The Russians were always served after the Italians. They can put two pieces of meat, or one. On the third day, they noticed that the Italians sprinkle pasta with cheese. We were served cheese once - the day before departure. For breakfast, cereal and milk were sometimes given yogurt, and sometimes everyone didn’t get it. Going on excursions, find out if there is any holiday these days. Otherwise, you will pay money, but the program will not be fully implemented.
Review from — vOtpusk.ru
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All of the above reviews are true. Went from mez-tour. During the rest, I was struck by the disdainful attitude of the hostess towards the Russians. The towel in the bathroom 1 and for 2 days was never changed. All claims against the Russian Mistress Natalya were refused. As they say, they did not take a deposit of 50 euros from us.
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All of the above reviews are true. Went from mez-tour. During the rest, I was struck by the disdainful attitude of the hostess towards the Russians. The towel in the bathroom 1 and for 2 days was never changed. All claims against the Russian Mistress Natalya were refused. As they say, they did not take a deposit of 50 euros from us. Air conditioning at night costs 6 euros. Internet paid on the second floor does not finish. knowing in advance that you will get to this hotel, do not purchase any additional services. they are not worth it.
Review from — vOtpusk.ru
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Reviews are true. The hotel is disgusting. Starting from unkempt rooms with a washbasin in front of the bed, and ending with the service when you are denied a taxi call. Claims are probably more to the travel agency, which is aware of all this and hides the name of the hotel until the moment of check-in.
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Reviews are true. The hotel is disgusting. Starting from unkempt rooms with a washbasin in front of the bed, and ending with the service when you are denied a taxi call. Claims are probably more to the travel agency, which is aware of all this and hides the name of the hotel until the moment of check-in.
Review from — vOtpusk.ru
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Not how much the hotel is disgusting, how many of its owners, a terrible attitude towards Russians, because the owner’s wife is Russian, but rather a Khokhlushka. The service is complete shit
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Not how much the hotel is disgusting, how many of its owners, a terrible attitude towards Russians, because the owner’s wife is Russian, but rather a Khokhlushka. The service is complete shit
Review from — vOtpusk.ru
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Yesterday my wife and I returned from Italy, so we still have fresh impressions. Trip - 7 nights excursion tour (Tez Tour company, the cost of the tour with breakfast and trips is around 40 thousand rubles for two). We got to "Jamaica" according to the fortune system. We only spent nights at the hotel. The whole day was spent traveling.
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Yesterday my wife and I returned from Italy, so we still have fresh impressions. Trip - 7 nights excursion tour (Tez Tour company, the cost of the tour with breakfast and trips is around 40 thousand rubles for two). We got to "Jamaica" according to the fortune system. We only spent nights at the hotel. The whole day was spent traveling. Breakfast at the hotel - in Italian - only a cup of coffee with a bun. Dinner was not taken. For all the time we saw only the owners of the hotel (Michael and Natalia) and the cleaner. You can't eat in the rooms. Although a glass of wine in the evening will be forgiven. Rooms - only to spend the night: that is, standing next to two single beds, a plastic table, two stools, a wardrobe and a TV. There is a balcony. Noise isolation - you can hear the clicking of heels on the stairs, the slamming of the doors of the next room too. Other noises did not bother us at night, although other tourists complained that they heard the noise of a train passing nearby. Wifi - 15 euros per week, upon arrival you need to leave a deposit of 50 euros. They were returned to us upon departure. The hosts are friendly. Most often I had to communicate with Michael. It was interesting for me to practice my English, although if there are not enough words, he also understands Russian. Of course, I would like to spend time in a hotel located closer to the center or on the first line of the sea, maybe more elegant looking. But overall, I would put a solid four. I was not deceived in my expectations. P/S Recommendations for those wishing to have a bite to eat - the bar "Barracuda" at the 17th stop of the 4th bus (I recommend grilled seafood), the "Sweet line" cafe on the square in front of the church near the 18th stop (open from 6 am - excellent coffee and handmade cakes). And never take pizza to go - Russians are instantly identified in us by it.
Review from — vOtpusk.ru
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I went to Italy I decided to make myself a birthday present I saw attractive tour options at Tez Tour in November I bought a breakfast tour for 1.000 rubles I didn’t immediately like that the hotel would be known only on the spot upon arrival As they explained to me in the office in Sokolniki because it’s an excursion type Although I hear about this for the first time, I also asked to order vegetarian food for me on the plane (this question is fundamental to me) I also didn’t know the name of the airline before departure Well, in fact, I received all the documents in a day.
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I went to Italy I decided to make myself a birthday present I saw attractive tour options at Tez Tour in November I bought a breakfast tour for 1.000 rubles I didn’t immediately like that the hotel would be known only on the spot upon arrival As they explained to me in the office in Sokolniki because it’s an excursion type Although I hear about this for the first time, I also asked to order vegetarian food for me on the plane (this question is fundamental to me) I also didn’t know the name of the airline before departure Well, in fact, I received all the documents in a day.
To begin with, the flight was delayed for 2 hours due to bad weather in Rimini. The plane is small. The service, in principle, is no worse than that of Transaero (by the way, their plane was kept even longer than ours). everything is worth it And on the way back, someone too smart decided to smoke on board We must pay tribute to the crew: And they served at the level and endured cheerful campaigns of passengers They landed just fine They landed in complete fog in zero visibility (this is in Rimini) I will immediately note no complaints about transfers no As well as excursions to San Marino and Venice, which were included in my tour price.
Venice is a chic city. First time in it. I just fell in love. Moreover, we were very lucky with the weather. Rimini itself is a good town. I didn’t go to restaurants. By the way, they settled us not in Rimini itself, but in the Viserba area on the coast. The area was all in hotels. There was only one shop nearby. Cafes and restaurants. an adequate person in the hotel Michael is Italian But he was not there almost all the time. His wife Natalia is a Russian from St. Petersburg.
It seems to be sweet But then she began to show character and be rude And the worker Giuseppe, who dragged everything on himself in the hotel And cooked both at the reception and in the bar The maniac was still the same At all requests, he said that we want a lot for little money and that they were silent and did not complain I was offered sex He glued all the girls He is Albanian and pretends to be Italian It's cold in the hotel They heat 3 times a day but not all rooms get warm If you want warmth - pay 6 euros per day The rooms were cleaned so-so Sometimes they didn't change towels at all every other time The floors are not washed in the bathroom. The water heats up for a very long time. The layout of the bathroom is unsuccessful. First, the entrance to the shower and after the shower, the toilet. The floors do not dry and you walk on wet.
There were Chinese with us - they were given new rooms with normal doors, but they dirtied them. The hotel takes a deposit of 50 euros and a tax on accommodation, which the travel agency did not warn about in advance. In general, I was going to take 100 euros with me in total and changed more money on time. in the amount of 15 euros and for the entire stay But catches only in the lobby Breakfasts are poor - one cup of coffee per person is limited So 2 is no longer possible to take Croissant from the supermarket Small toasts and jam Dinners a little better There is soup and salad During the day the hotel closes for a few hours and everyone is kicked out for some reason I was somehow sitting by the fireplace downstairs on the Internet and Natalya was feeding the baby right there The child was distracted and I was kicked out Although I am a client and pay for the hotel and why can’t she feed the baby in the room or in the kitchen.
When the problems started and I asked to change the room, she said that there were no places. Although it was her problem that the tourists were well. A separate situation with the guide Natalia It seemed to be nice at first, But then rudeness also began. ), since there wasn’t enough space for everyone That is, Tez tour didn’t guess this nuance in advance It was warmer But my friend didn’t have water in the shower The hotel was essentially empty But she changed the room with a scandal only after 3 days Then the light burned out Again on all claims staff rude Rooms without windows At the same time, the Italians lived in the same hotel with windows with balconies and good plumbing.
The trick was that there was always no administrator at the reception, that is, anyone can come to the hotel and take the keys and go to your room. The hostess and she is the administrator in English, not a word at all. In the morning, the hotel is closed. at lunchtime If the administrator left, then people won’t get into the rooms again But it was only in the last days when only Russians were left in the hotel It was fun for the girl from the group when she couldn’t get in at 23 o’clock although she had warned her in advance Giuseppe told her to walk around and knock on the windows the hotel may be opened to her Initially, both hotels are declared as round-the-clock. When she called Natalya Zubtsova, the guide who is responsible for tourists, Natalya replied that it was none of her business and she was sleeping and she was awakened And she could not help.
And there is Giuseppe, who also sent and who also doesn’t care about the fate of the clients. As a result, the girl got to the hotel. Natalia told everyone how they woke her up and she couldn’t fall asleep after everything and so that they wouldn’t call her and she would turn off the phone. And another guide Andrey supported her in this That is, if tourists spend the night on the street, then for Tez Tour employees this is in the order of things. I will also add that in both hotels it is forbidden to eat and drink and they charge a fine of 300 euros for this. Upon arrival, I wrote a complaint to Tez Tour, to which they answered that the service was provided and no one before me complained before and, as usual, they saved themselves.
So Tez Tour does not check the reputation of its employees. We are still lucky. We were not beaten, but only rude and poked.
To begin with, the flight was delayed for 2 hours due to bad weather in Rimini. The plane is small. The service, in principle, is no worse than that of Transaero (by the way, their plane was kept even longer than ours). everything is worth it And on the way back, someone too smart decided to smoke on board We must pay tribute to the crew: And they served at the level and endured cheerful campaigns of passengers They landed just fine They landed in complete fog in zero visibility (this is in Rimini) I will immediately note no complaints about transfers no As well as excursions to San Marino and Venice, which were included in my tour price.
Venice is a chic city. First time in it. I just fell in love. Moreover, we were very lucky with the weather. Rimini itself is a good town. I didn’t go to restaurants. By the way, they settled us not in Rimini itself, but in the Viserba area on the coast. The area was all in hotels. There was only one shop nearby. Cafes and restaurants. an adequate person in the hotel Michael is Italian But he was not there almost all the time. His wife Natalia is a Russian from St. Petersburg.
It seems to be sweet But then she began to show character and be rude And the worker Giuseppe, who dragged everything on himself in the hotel And cooked both at the reception and in the bar The maniac was still the same At all requests, he said that we want a lot for little money and that they were silent and did not complain I was offered sex He glued all the girls He is Albanian and pretends to be Italian It's cold in the hotel They heat 3 times a day but not all rooms get warm If you want warmth - pay 6 euros per day The rooms were cleaned so-so Sometimes they didn't change towels at all every other time The floors are not washed in the bathroom. The water heats up for a very long time. The layout of the bathroom is unsuccessful. First, the entrance to the shower and after the shower, the toilet. The floors do not dry and you walk on wet.
There were Chinese with us - they were given new rooms with normal doors, but they dirtied them. The hotel takes a deposit of 50 euros and a tax on accommodation, which the travel agency did not warn about in advance. In general, I was going to take 100 euros with me in total and changed more money on time. in the amount of 15 euros and for the entire stay But catches only in the lobby Breakfasts are poor - one cup of coffee per person is limited So 2 is no longer possible to take Croissant from the supermarket Small toasts and jam Dinners a little better There is soup and salad During the day the hotel closes for a few hours and everyone is kicked out for some reason I was somehow sitting by the fireplace downstairs on the Internet and Natalya was feeding the baby right there The child was distracted and I was kicked out Although I am a client and pay for the hotel and why can’t she feed the baby in the room or in the kitchen.
When the problems started and I asked to change the room, she said that there were no places. Although it was her problem that the tourists were well. A separate situation with the guide Natalia It seemed to be nice at first, But then rudeness also began. ), since there wasn’t enough space for everyone That is, Tez tour didn’t guess this nuance in advance It was warmer But my friend didn’t have water in the shower The hotel was essentially empty But she changed the room with a scandal only after 3 days Then the light burned out Again on all claims staff rude Rooms without windows At the same time, the Italians lived in the same hotel with windows with balconies and good plumbing.
The trick was that there was always no administrator at the reception, that is, anyone can come to the hotel and take the keys and go to your room. The hostess and she is the administrator in English, not a word at all. In the morning, the hotel is closed. at lunchtime If the administrator left, then people won’t get into the rooms again But it was only in the last days when only Russians were left in the hotel It was fun for the girl from the group when she couldn’t get in at 23 o’clock although she had warned her in advance Giuseppe told her to walk around and knock on the windows the hotel may be opened to her Initially, both hotels are declared as round-the-clock. When she called Natalya Zubtsova, the guide who is responsible for tourists, Natalya replied that it was none of her business and she was sleeping and she was awakened And she could not help.
And there is Giuseppe, who also sent and who also doesn’t care about the fate of the clients. As a result, the girl got to the hotel. Natalia told everyone how they woke her up and she couldn’t fall asleep after everything and so that they wouldn’t call her and she would turn off the phone. And another guide Andrey supported her in this That is, if tourists spend the night on the street, then for Tez Tour employees this is in the order of things. I will also add that in both hotels it is forbidden to eat and drink and they charge a fine of 300 euros for this. Upon arrival, I wrote a complaint to Tez Tour, to which they answered that the service was provided and no one before me complained before and, as usual, they saved themselves.
So Tez Tour does not check the reputation of its employees. We are still lucky. We were not beaten, but only rude and poked.
Review from — vOtpusk.ru
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I just arrived and am very pleased with the trip, the only insult was that the hostess Natalya is Russian and doesn’t like Russians very much, she didn’t do well, she took 15 euros for the Internet and I only turned to her 2 times and said that he doesn’t work in the room, I don’t know how to conflict .
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I just arrived and am very pleased with the trip, the only insult was that the hostess Natalya is Russian and doesn’t like Russians very much, she didn’t do well, she took 15 euros for the Internet and I only turned to her 2 times and said that he doesn’t work in the room, I don’t know how to conflict . Of course, she knew this and could immediately warn me, I didn’t use it. I went to breakfast once and decided that enough was enough for me. and poured already brewed tea from the kettle, a third of a glass, then of course it became clear water and it’s a pity. Even if the tour is cheap, the owners should understand that good relationships and reviews will bring them more money.
Review from — vOtpusk.ru
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Probably the previous review was written by the owner herself. Upon arrival, we were immediately taken aback that the hotel has a deposit of 50 euros. The hotel, in terms of condition and service, does not pull on 1 * The biggest disadvantage is that the owner Natalia is from Russia. She hates Russians. It is cold in the hotel.
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Probably the previous review was written by the owner herself. Upon arrival, we were immediately taken aback that the hotel has a deposit of 50 euros. The hotel, in terms of condition and service, does not pull on 1 * The biggest disadvantage is that the owner Natalia is from Russia. She hates Russians. It is cold in the hotel. Towels and bedding. linen is not changed I had to constantly complain For everything you need to pay extra Heating 6 euros per day Internet 15 euros The food is bad In other hotels of the same category, the food is better And the apotheosis of everything is the instruction that we were forced to sign About the fact that you can’t bring food and drinks into the room and so on ( tyranny knows no limits) For this, a fine of 275 euros Well, plus there were incidents certain when you ask Giuseppe or the hostess for something and run into poking and outright rudeness Respect for customers is zero And Giuseppe is still that fruit Immediately offered intimacy He distributed his contacts to everyone Although officially he has a girlfriend in Moscow, the truth is that even the Egyptians and Turks have not seen greater importunity even among the Egyptians and Turks. really simple
Review from — vOtpusk.ru
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