Close to the sea, spacious balcony, no service

Written: 30 september 2016
Travel time: 17 — 24 september 2016
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Amenities: 9.0
Italy, Rimini, Cattolica: the Tez Tour manager in Moscow did not warn us about the need to have 60 euros with us on the last day of the trip, but it turned out that we had to pay them for the daily accommodation tax + "final cleaning". The Club House hotel in Cattolica, having 4 stars, could claim no more than 2: we had nothing! of toiletries, even soap, in our room they never cleaned and did not take out the trash. What is also important, several times I asked to indicate when booking the need for two separate beds in the room. Having found something else on the spot, she explained at the reception that it would be inconvenient for me and my grandmother to sleep together. No, they left us a room with one sofa! And Wi-Fi in the room could disappear. For the above, buying a 4-star hotel in Moscow, I was not prepared at all. In addition, the man and woman at the reception (maybe they are the owners), the only ones we met from the staff, do not speak any language other than Italian. We looked at the translation of words on the Internet to explain, it was not often. But it is surprising that European hoteliers who sell the hotel to Russians do not speak not only Russian, but even English.
Translated automatically from Russian. View original
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