Пару звёзд сами себе пририсовали A couple of stars added themselves

Friends offered to stay not in Venice, but in the neighborhood. Like, in the evening you also swim. It immediately became clear that there were no rooms with a "view". We don't need to. We've arrived. From France. By car. Waited 40 minutes for luggage to be collected. At that time, the wife was forced to fill out some forms. The temperature in the room is plus 26. Without correction. OK. Let's open a window to check. It wasn't there. "Without a view" turned out to be a courtyard in which thermal water was boiled all night. Very loud. So the window was closed, but the noise remained. Bathed. Bathrobes/towels are wet. Change once a week. Nowhere to dry. The towel dryer in the bathroom does not work. Despite the fact that the temperature in the room is high, the humidity is such that condensation has formed on the glass. During the day, nothing dried up. Half an hour after checking in, the wife stepped on some kind of pin sticking out of the floor. The front door stopper was found in the closet and screwed onto this pin. Complained only about the heat. We sent. Politely. In Russian. There are enough Russian-speaking staff. I emailed the hotel administration already with a photo of sweat on the glasses and with a request to change the temperature and turn on the dryer. From your phone, the benefit is a French SIM card. Because there is no wifi in the room - the signal is very weak. The answer is NOTHING. We just had breakfast and left for Venice. In the evening, go to the pool and try to fall asleep in the steam room under the noise from the window. 10 hours before our departure we were offered. . . Move to another room. That is, they are sorry that we got such a bad number (yeah, in the lottery). Refused. In the morning they paid everything in full, and. . . They took their things to the car. What else to add? That we had a boy of five with us? That he also didn't understand why he had to go to the pool in a wet bathrobe and sleep in a puddle of sweat? Well, yes. And so it was.