Terrible hotel

Written: 10 april 2013
Travel time: 11 — 21 march 2013
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 1.0
Food: 1.0
Amenities: 2.0
Read the reviews and chose this hotel. Upon arrival, to say that we were completely disappointed would be an understatement. At first they thought that the reviews read on the site belong to another hotel... but no. Therefore, in the end, the question remained - either the previous reviews were custom-made, or written by the hotel staff themselves. Or it became so bad in it after it began to belong to the Russians. There is no herbal pool, no Jacuzzi, no exclusive design in every room. The hotel does not match, neither the reviews nor the prices charged for it. A standard room costs $150 per day, a deluxe room costs $250. So, everything is in order. The hotel positions itself as 4 stars, we used to live in 3, but they were all a huge order of magnitude higher. True, there is no evidence that there are so many stars there.
Initially, the hotel belonged to an Anglo-Hindu family, then it was sold to the Russians, the owners live in Russia, the manager Julia lives in GOA. The first days she communicates with new guests with pleasure - she offers excursions (which will be more expensive than you buy them yourself), sells local SIM cards for 2.400 rupees, which will be taken away from you and given to others upon departure, brings reptile skin, carries jewelers, brings astrologers to the hotel, with whom she herself sits for hours, etc. A lot of funny things are told about the owners of the hotel and their relatives of all kinds of spicy things, which all the guests laugh at. Apparently, this is such an animation - to find out how the owner's mother-in-law cooked porridge and hung XXXXL panties near the pool to dry, what a stupid child they have, etc. As soon as she understands that she can’t take anything else from you, interest quickly ends and further with any requests - such as fixing the air conditioner, inserting batteries into the remotes - the op and boor begins. Repeatedly heard how she just screamed at different guests. Note to future guests - if something constantly breaks in you, and Yulia evaporates - you can always find her in the evenings in expensive local restaurants, where she hangs out and dine. Our air conditioner was constantly breaking down - they came to fix it every day, the next it did not work again. As soon as the air conditioner was cut down, after 10 minutes there was already a terrible heat in the room and the stench from the canteen below. Our neighbors did not have batteries in their remotes, to which they were told that they could go and buy them themselves in the store.
The standard room is small and lacks a closet. Instead, something small and incomprehensible stands out of the rods and is closed with a dirty curtain. There is a canopy over the bed, filthy to the point of horror. The bed, if you can call it that, is a concrete square with boards and a tattered mattress on top. For 2 weeks of stay, linen was never changed, it was easy to notice, because. it had holes. At the entrance to the bathroom there will be a tiny shampoo (for long hair, which is exactly 1 time) and soap on the sink. There was no shower gel at all. For 2 weeks, nothing more was added to us. Again, it was suggested that we buy ourselves, they say, a bar of soap and a small shampoo should have been enough for us according to their standards. If we don't have enough, that's our problem - we have to go to the store and buy ourselves.

Living creatures live in the room, at the reception we were told that no one would clean up 2 lizards and incomprehensible black bugs - after all, these are someone's grandparents. The view from the window was in the trash.
Breakfast is an order from the menu. Of which 2 types of juice can be given free of charge, tea, coffee, fruit salad, toast with jam, local flatbread, oatmeal porridge and eggs - to choose from, and not all together. If you want something more, they will cook it, but for a fee. In general, breakfast - as stolen. Just right to lose weight. We dined at the hotel 1 time, both my husband and I were poisoned in earnest - the temperature was under 40 for a week and everything else that was inherent in the poisoning was cured at home. Doctors have identified a wand. Poisoned exactly at the hotel, because. they didn’t eat anywhere else that day, not even fruit. Only breakfast and lunch at the hotel, there was no dinner. This is the first time. I could understand - get drunk somewhere on the street, but after eating in shek everything was fine, but from the hotel cooking it turned out like this.
Keep track of your bills. Julia convincingly told us that we should not take a steam bath, rest calmly, we will pay everything at once upon departure. It's good that they didn't listen to her. On the 3rd day, we went to check the accounts, because. took 1 time water and 1 tonic from the minibar, what was our surprise when we put up 300 bucks. We were surprised to say the least, because we ate breakfast only with what was free and never ate at the hotel again at that time. They demanded to look at the bills - it turns out we are just gluttons and at the same time suffer from amnesia, which we just didn’t eat... according to their papers. The fights didn't lead to anything. To our answer - that we did not sign these checks, did not eat and would not pay - we heard that it was not customary for them to sign checks. After that, every evening they came to the reception to check the bills. A similar situation was with the guys we met there, for 2 soups they were then billed at 6500 rupees, like they also ate seafood. We repeatedly saw people swearing at the reception when they left, when they were already waiting for transport to the airport, they were in a hurry, and they were proved that they had not paid for something in the minibar. People were indignant, cursing, because. payment was made the evening before, but had to be paid, after which there were shouts about this "wonderful" hotel.
At the reception and a cafe on the beach from the hotel, different types of drugs are constantly offered to guests.

It takes about 15 minutes to walk to the sea at a fast pace. Right at the gate from the hotel there are huge heaps of manure, the smell of which spreads to the entire hotel. You sit in the dining room or swim in the pool - and such aromas.
On the way to the beach you pass through garbage dumps.
The beds are simply very dirty and torn, under which dogs with lichen are constantly lying. The beach is dirty, no one cleans it up, like all the garbage around.
Big advice - do not spoil your nerves, health and do not waste money. Hotels nearby, for 50 bucks a day were just an order of magnitude higher. It's a pity the money was sent back from Russia, otherwise they would have moved. The whole holiday was just a nightmare.
Translated automatically from Russian. View original