Thought it would be better

Written: 11 june 2011
Travel time: 24 april — 5 may 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 2.0
Food: 6.0
Amenities: 7.0
The first time I went to rest. Chose this hotel. It all started with the fact that the guide who met us did not even get to the hotel with us and the bus driver dropped us off right on the road. By what miracle we were able to enter the hotel remains a mystery to us, because the entrance to it is completely on the other side. The first week went great, except for the fact that we started to overgrow with dust in the room. I had to go to the reception desk and inform them that we were not being cleaned and there were no towels left. Instead of dirty ones, they didn’t leave clean ones for us, and they ended very quickly. To which they received an answer that now everything will be removed and more towels will be brought. We walked from the beach hoping to enter a clean room and find at least a couple of towels, but alas, we came again to a broken trough. I had to go down again and try again to reach out. By evening, our request was fulfilled. True, there is one plus there, there are very wonderful and sociable chefs who could always advise us what is tastier here. Rooms need refurbishment. Well, in general, this is not only my opinion, but also the opinion of the Russians who came to the same hotel, although the guide who accompanied us on the tour said that this hotel was 4+ and better than the Hilton.
Translated automatically from Russian. View original