Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
9.0
Service:
7.0
Cleanliness:
8.0
Food:
8.0
Amenities:
10.0
From 29 to 3 November were in Jerusalem as pilgrims. We booked in advance the Citadel David 5 * hotel, transport and excursions for all 4 days. Hotel 5 *, but the bed is changed 1 time in 4 days. There is not a single Russian-speaking person in the hotel, despite the fact that Israel is teeming with Russian speakers. There is no information in Russian, but German, English, Spanish, Italian, French - please.
Friday is a day off. The restaurant is closed. We went to a milk bar, which worked as a restaurant that day. They put me at a dirty table, then they removed the dishes, but the table was not wiped. No napkins, no salt, no pepper. Waiter - can't wait. So they left.
But the most important thing is the company "Slavik" serving us with transport - 5 stars. From Moscow they called that we were 4 elderly people aged 63-72. You need a comfortable, air-conditioned car. The car is new. But the driver did not want to recline the seat to get into the rear seats. “I don't know how to do it myself, ” answers Slavik, the driver-manager of this company.
On the second day we drive to the north of Israel 350-400 km. Send another car. The head rests on the ceiling, the legs are tucked in and again they do not know how to move the seat to get into the back seat. The guide appeared only after 2.5 hours in the middle of the way. Spent 2 hours with us and back we went without a guide.
The driver (also Slavik) was told that we needed a “good” car for the next day, especially since a good car was agreed and paid for in advance. But they sent us the same one again.
And another gross lie. We didn't have a trip to the Dead Sea. And there was 1 free day. And we asked them to take us there. Before that, we asked them: is it possible to stop by the Dead Sea on the way to Jordan, because. We had a planned holiday in Jordan. "No" came the answer. "It's on a different road. " When we went to Jordan the next day, we were driving along the same road and there is no other road. They just decided to make $750 off us.
For those traveling to Jerusalem, we advise you not to use the Slavik company. She does not fulfill her obligations or her promises.
As a result, the trip ended with an increase in pressure and an appeal to doctors.
Friday is a day off. The restaurant is closed. We went to a milk bar, which worked as a restaurant that day. They put me at a dirty table, then they removed the dishes, but the table was not wiped. No napkins, no salt, no pepper. Waiter - can't wait. So they left.
But the most important thing is the company "Slavik" serving us with transport - 5 stars. From Moscow they called that we were 4 elderly people aged 63-72. You need a comfortable, air-conditioned car. The car is new. But the driver did not want to recline the seat to get into the rear seats. “I don't know how to do it myself, ” answers Slavik, the driver-manager of this company.
On the second day we drive to the north of Israel 350-400 km. Send another car. The head rests on the ceiling, the legs are tucked in and again they do not know how to move the seat to get into the back seat. The guide appeared only after 2.5 hours in the middle of the way. Spent 2 hours with us and back we went without a guide.
The driver (also Slavik) was told that we needed a “good” car for the next day, especially since a good car was agreed and paid for in advance. But they sent us the same one again.
And another gross lie. We didn't have a trip to the Dead Sea. And there was 1 free day. And we asked them to take us there. Before that, we asked them: is it possible to stop by the Dead Sea on the way to Jordan, because. We had a planned holiday in Jordan. "No" came the answer. "It's on a different road. " When we went to Jordan the next day, we were driving along the same road and there is no other road. They just decided to make $750 off us.
For those traveling to Jerusalem, we advise you not to use the Slavik company. She does not fulfill her obligations or her promises.
As a result, the trip ended with an increase in pressure and an appeal to doctors.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel with convenient location
- Holidays in Jerusalem
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