there are cons too

Written: 1 march 2010
Travel time: 28 december 2009 — 7 january 2010
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 9.0
Food: 8.0
Amenities: 9.0
We were there two months ago. The hotel itself is beautiful, everything is as in the reviews.
Didn't like the staff. The rooms were cleaned disgustingly, the towels were not changed in full.
The New Year was celebrated with a C grade (so-so), there was probably not enough Olivier. In addition, they stole money from the safe, not a lot, but still. When we filed a complaint with the administration about the Lobby, they smiled sweetly at us and claimed that this could not be. Of course, in our history of holidays in different countries, this case was an exception, but the fact took place. In general, the last most overshadowed our stay in this hotel. I hope that in the future, we will be more serious about choosing a hotel.
I wish you all a pleasant holiday!
Translated automatically from Russian. View original