The hotel is being renovated by 90%, but the rooms are being sold, as if everything is ok

Written: 11 february 2023
Travel time: 24 december 2022 — 3 january 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
The hotel is closed for renovation. Everything is closed: gym, spa and massages, restaurants, bike rental, central pool. Around devastation and desolation, in the lobby scaffolding and sofas covered with rags. Inhabit only 1 building, fed only in one restaurant. As you go to breakfast, you look at open rooms with upturned beds, torn-out refrigerators, broken mirrors. You live, like in a horror movie, in an abandoned hotel, bats are everywhere, a snake was seen by the pool, 80 centimeters long. There is no information that the hotel is partially closed for repairs on the website and there are no tour operators. The hotel and Agoda, through which we made the reservation, refused to return the money.
Translated automatically from Russian. View original

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