персонал желает лучшего the staff wants the best

The hotel is in a great location, river, park, silence. Path for a morning run. The hotel itself is well renovated, the rooms are not big but comfortable. There are three Russian channels on the big TV. There is WI-FI almost throughout the territory, but for some reason it is not on the balcony, which is extremely inconvenient. The mattresses are not orthopedic and not very comfortable to sleep on. There is a safe, kettle, coffee, tea. Lots of cabinets and drawers. There are bathrobes and slippers. Beds, bathrobes and towels are changed regularly, but cleaning is just disgusting. In addition, they come to clean at the most inopportune time, when you want to relax after the procedures. The food is quite tolerable, although not up to 4 stars. I would especially like to note the boorish behavior at the reception. They do not want to speak Russian, even if they know. The answer to every question is no. I don't know, I don't understand, I can't. I would especially like to note the work of two firms of tour operators in the hotel for excursions in Budapest. These are 1000 roads and Robinson. They sell what you can buy without them and much cheaper. They do not organize delivery to the place of the excursion, you have to get there on your own. In this case, this tour can be bought on the spot and cheaper. . So an hour trip on a steamboat along the Danube costs 11 euros on the spot, they have 14. Berth to berth 7 must be reached by taxi on your own. The same applies to other excursions. In general, the scoop has not yet weathered, we must wait and go to more civilized places for now.