4* по-хорватски 4* in Croatian

We rested from June 22 to July 6.2008 with a company - two families with children. The price for one adult is 1100 euros. (the hotel is not worth it). The sending party is Amigotours. Atlant-Soyuz Airlines, Vnukovo Airport. Departure at 6.10 a / p Vnukovo without delay. Arrival in Split at 7.00. Upon arrival, we saw the welcoming signs only at VKO, Paks and Kompas. Amigotours sign was not found. It turned out that the meeting party of Atlantistur did not have a representative, because he was seeing off tourists. It is clear that the main thing is to escort, but it is not necessary to meet. Understood, got on the bus. The Solaris complex is about an hour away. At 9.30 we were already at the hotel. We go to the hotel without a representative. After a sleepless night, first a football match Russia - the Netherlands, and then at 3.00 a car to the airport, at the reception we hear the merciless "settlement at 14.00". After us, both VKO and Paks arrived with their representatives. For all one sentence - wait until 14.00. Asked to settle early at least - with small children as the rooms become available. But, everyone began to be settled after 13.00. The sign on the hotel is 4 *. In fact, this is a 3 * with an interference fit. The territory of the Solaris complex is located in a park area and is wonderful in itself. . The sea of ​ ​ Croatia is the best they have. But, the service deserves the harshest criticism. The rooms are very cramped. A maid with a vacuum cleaner is not placed there, which may be why cleaning is not done. She simply does not go to the balcony. Linen is not changed in the promised time (1 time in 3 days). Shampoo and soap should be taken with you. Upon check-in: two dead shampoo sachets and two tiny bars of soap. Nothing was reported for more than two weeks. There are no beach towels. If you want to change your towel, you need to throw it on the floor. But there was no certainty that they were hanging fresh. The smell of tobacco from the towels suggested unpleasant thoughts, or maybe they are from another room ? ! Shower cubicle small 70x70cm. There is no Russian TV channel. Floor air conditioner. Worked fine. The minibar prices are draconian, as expected. On the territory of the campsite, behind the hotel Niko, there are market drinks, groceries, shampoos, slippers, etc. Sun loungers by the beach are charged 20 kunas. This is about 100 rubles. You can't use an umbrella. In the shade of the pines it is cooler and safer. We looked into the advertised Wellness center. They took the key to the locker and asked how to get into the jacuzzi. We take a shower, we go. The jacuzzi is not working. We return, hand over the key and ask what is with the jacuzzi. The answer is literally: "whirlpool problems. " Couldn't you tell before? In general, the word "problems" can describe the entire service. And this is not an attitude towards Russians, as many perceive, but simply Croatian indifference. The food is average. Breakfast: muesli, bacon, sausages, yogurt, cottage cheese, scrambled eggs. Dinner: fish, meat, chicken or turkey. No marine delights (mussels or the like). Water at dinner is free, but you still need to "get" it. The waiters periodically fill a jug or two, then leave, and the people stand and wait. You are not allowed to use the vending machine yourself. Everything is covered with a cloth. Or remove it and do it for a fee, or without any queues. From fruits: apples, oranges, bananas always. Peaches, nectarines, melon and watermelon in small pieces. If we get lucky. After lunch, local youths come and hang out on the territory of the Ivan Hotel. If you do not leave anything on your sunbed, then in the evening it is no longer yours. At the Ivan hotel, the entry into the sea is normal, but in slippers, of course, it is more comfortable and the shower on the beach is free. Ivan also has a swimming pool with slides on the shore, paid for everyone. Hotel Juri has a colony of hedgehogs, and you need to put a coin in to take a shower. The contingent of the hotel is Russians, Italians, some French and Germans. The majority are local families. Age categories - a lot of children of diaper age, there are also enough pensioners. Of the excursions - Plitvice Lakes are quite close, noticeably closer than from Istria. Definitely worth a visit. The nature there is amazing. Even in hot weather, the tour will not be tiring. Dubrovnik is 6 hours away one way. On departure, the Split airport was replaced with Zadar and the time was 2 hours later. But, the hotel was still taken out at 6.00 am. Although the airport is not much further. The flight was cancelled. There were double boarding passes and two women were forced to fly, as they put it, "in the kitchen. " Conclusion - the quality of service is much lower than the price. If you are used to staying in hotels of at least 4 * and are already familiar with the nature of Croatia, then dissatisfaction is guaranteed.