Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
8.0
Food:
7.0
Amenities:
8.0
Two adults and three small children were vacationing with the family.
Pros:
-Superior rooms are comfortable, clean, with good air conditioning, good plasma TV. Large balcony with beautiful sea views, large comfortable bed and comfortable bathroom. There is also a minibar in the room (where you can store minimal snacks).
-cleaning in the room every day (changed towels, vacuum cleaners, washed plumbing. Bed linen was changed 1 time in 10 days after being asked at the reception (()).
-I especially want to note two employees of a salt room - very friendly women, I thank them very much.
-food monotonous but delicious. There was always fish, meat, only salads often had problems (sliced vegetables were served in the morning for lunch and dinner, it happened that the tomatoes soured). but overall delicious, there have always been nets.
-location is good - to the sea about 400m, a lot of pine forest, a lot of beach infrastructure for a fee
-beautiful, comfortable pools near the hotel.
As for 3 stars, a good animation, the kids loved the mini-disco
- clean, warm Adriatic Sea !!!!!!!!!!!!! ! ! ! !!
- Lots of pine forest !!!!!!!!!!!! ! ! ! !!
Cons:
-absolutely unfriendly restaurant staff (except for a blond waiter with an earring in his ear and a blond girl in a bar)
-especial fa to the hotel manager-attitude to guests is not professional, not friendly, not polite and superficial.
- It is difficult for tourists from Ukraine to communicate with the staff without knowledge of the Ukrainian language. They do not understand the Ukrainian-Russian language at all.
- disappointed the representative of Ukraine in the hotel. She looks like a nice, nice woman, but her job is to provide information and organize excursions and represent the interests of the hotel ((not very pleasant).
The only ad in Russian appeared on the 8th day of rest.
- The restaurant has the only high chair for feeding with a huge number of children.
In addition, the restaurant is decorated with huge glass vases in dangerous places - everyone can accidentally touch, break and cut. If a child does this, the consequences can be fatal.
-staff ignores requests from guests.
- the beaches by the sea are quite dirty - cigarette butts, leftovers, etc. everywhere. The sandy beach is not worth attention because it is difficult to call it sandy (sand with pebbles and du-u-little). There are no pines near the sandy beach (about 20 m from the shore, when you are with small children who need to be watched, this is not relevant).
In general, the rest of the hotel corresponds to the 3 stars, only the staff needs training or change or rotation !!!!!! ! ! ! ! ! . The attitude towards guests infuriates and spoils the general impressions and image of the hotel.
Pros:
-Superior rooms are comfortable, clean, with good air conditioning, good plasma TV. Large balcony with beautiful sea views, large comfortable bed and comfortable bathroom. There is also a minibar in the room (where you can store minimal snacks).
-cleaning in the room every day (changed towels, vacuum cleaners, washed plumbing. Bed linen was changed 1 time in 10 days after being asked at the reception (()).
-I especially want to note two employees of a salt room - very friendly women, I thank them very much.
-food monotonous but delicious. There was always fish, meat, only salads often had problems (sliced vegetables were served in the morning for lunch and dinner, it happened that the tomatoes soured). but overall delicious, there have always been nets.
-location is good - to the sea about 400m, a lot of pine forest, a lot of beach infrastructure for a fee
-beautiful, comfortable pools near the hotel.
As for 3 stars, a good animation, the kids loved the mini-disco
- clean, warm Adriatic Sea !!!!!!!!!!!!! ! ! ! !!
- Lots of pine forest !!!!!!!!!!!! ! ! ! !!
Cons:
-absolutely unfriendly restaurant staff (except for a blond waiter with an earring in his ear and a blond girl in a bar)
-especial fa to the hotel manager-attitude to guests is not professional, not friendly, not polite and superficial.
- It is difficult for tourists from Ukraine to communicate with the staff without knowledge of the Ukrainian language. They do not understand the Ukrainian-Russian language at all.
- disappointed the representative of Ukraine in the hotel. She looks like a nice, nice woman, but her job is to provide information and organize excursions and represent the interests of the hotel ((not very pleasant).
The only ad in Russian appeared on the 8th day of rest.
- The restaurant has the only high chair for feeding with a huge number of children.
In addition, the restaurant is decorated with huge glass vases in dangerous places - everyone can accidentally touch, break and cut. If a child does this, the consequences can be fatal.
-staff ignores requests from guests.
- the beaches by the sea are quite dirty - cigarette butts, leftovers, etc. everywhere. The sandy beach is not worth attention because it is difficult to call it sandy (sand with pebbles and du-u-little). There are no pines near the sandy beach (about 20 m from the shore, when you are with small children who need to be watched, this is not relevant).
In general, the rest of the hotel corresponds to the 3 stars, only the staff needs training or change or rotation !!!!!! ! ! ! ! ! . The attitude towards guests infuriates and spoils the general impressions and image of the hotel.
Translated automatically from Ukrainian. View original
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