We won't be back again

Written: 21 august 2018
Travel time: 1 — 10 august 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 6.0
Food: 6.0
Amenities: 4.0
We rested in Village Mare 4 * in early August 2018.
There are a lot of impressions from staying at the hotel. Perhaps a description of some of the hotel's features will be useful, because there are few Russian-language reviews about the hotel on the Internet. However, it is obvious that Russian tourists are not the target audience of the hotel.
So, the hotel positions itself as a family hotel, people come here with small children. However, there is no doctor, no perimeter security, no lifeguard on the beach, no children's menu and children's area in the restaurant. Although it should be noted the excellent work of children's animation. By the way, the children's animator Anna is the ONLY person in the hotel who speaks and understands Russian. No one else from the staff understands Russian, a representative of our travel agency was also at the hotel only occasionally. Where did the wonderful Benjamin go from the reviews of 2017 and earlier is a mystery. The hotel is focused on the Balkan countries, mostly Romanians, Bulgarians, Serbs, Croats, many Ukrainians. There are practically no Russians.

The most negative moment of our entire stay was the check-in at the hotel (we arrived with two children at six in the morning), but they didn’t put on a bracelet on us until twelve, so that we couldn’t have breakfast or just drink coffee at the bar, and they didn’t check into the room either, although obviously the room is free. Similarly, when checking out, at 12, we, including children, cut off our bracelets, and until seven in the evening, until the bus picked us up, we spent without access to the restaurant, which is not important, but very unpleasant. Well, at least they didn’t take me out of the hotel on the road))
Despite the fact that under the all-inclusive system, much more food is thrown away than we could potentially eat) Under us, several families fought to win the right to feed the children from the administration. And is it a family hotel and 4 stars? When checking into the room, the first thing we saw on the table was the price list of fines for breaking furniture and furnishings.
Territory: small, according to the set and condition of the plants, it is clear that there is no permanent gardener and no special care for the garden. Just lawn and olive trees. A small playground for kids up to three years old, without swings. The hotel is located in a very secluded place, there are only a few houses of local residents and apart-hotels nearby, there is also a large Blue Dolphin hotel nearby (where they go for a walk and watch the show, however, it was perfectly audible from our room).
Further camping, more reminiscent of a gypsy camp, then a children's camp and half an hour's walk - a village on three Metamorfosi streets, where, for example, there is a pharmacy (which does not understand how it works, siesta). There is nowhere to go out and there is nothing special to do if you do not know how to entertain yourself. Our neighbors from Croatia had fun, for example, by sitting on the balcony until three in the morning, drinking, smoking and laughing, it was impossible to sleep. In general, tourists from the Balkan countries smoke a lot, especially girls, everywhere and without paying attention to others, including children.

Animation: I already wrote about the nursery, the animators are calm and friendly, the children's animation program is very unobtrusive, mini-disco three times a week, open at 10, close at 21.00. They draw, dance, games and competitions in the pool, coloring, face painting. There are also two tables for billiards and air hockey, a tiny supermarket (all stores in Metamorfosi). There is no adult animation in the hotel at all. Once a week, something like a Greek evening, two couples dance. Our windows overlook the Blue Dolphin, where the fun did not subside until eleven. There are two TVs in the room, one showed everything in green, but on the other hand, three Russian channels and a connector for a flash drive were found on it))
Swimming pool: one adult (depth 160 cm), one round about a meter deep and a large knee-deep plunge pool. Please note that the hotel does not provide towels. Places by the pool were taken in advance, but in principle there were always enough places. A bored lifeguard walks around the pool)
Rooms: we had a family room with a mezzanine Maisonette A, in fact it is one large room (with one bathroom! ), Under the roof there is a suspended floor for the parents' bed, but you won't be able to retire there). And under the roof it is very hot, the second air conditioner is buzzing very loudly. Cleaning every day, change of linen and towels every three days, no complaints about cleaning. I was very pleased with the presence of a clothes dryer with clothespins in each room.
Beach: sand and small stones, several large boulders in the sea. Under which stones are sea urchins and other living creatures. But mostly the bottom is sandy, the entrance is gentle, perfect for children. There are practically no waves, because. beach in a small bay surrounded by pine trees. The road to the beach is about five minutes along a country dirt road. The beach is small, there are always enough sunbeds, payment in the morning is three euros for two sunbeds and an umbrella. On the beach there is a shower on a tree)) and the lack of a toilet, guess where everyone goes who urgently needs it? On the third day, my daughter stepped on an octopus and he grabbed her leg). There are shrimp and hermit crabs in the water. The sea is clean and very warm, swimming is a pleasure.

Restaurant: there were no complaints about the adult kitchen, but the lack of self-service for drinks, as well as the absence of a boiler, created a huge inconvenience. In order to ask for a glass of water in a restaurant, you need to call the waiter. The waiters are very busy and sometimes do not have time to serve everyone. Coffee is a rare muck, for the first time such rubbish was tried, while there is no boiler available to make normal coffee for yourself. It’s a little more decent to order mono coffee in a bar and a restaurant in a coffee machine for 2.5 euros / cup, but immediately after our arrival, the coffee machine in the restaurant broke down ((what people feed small children here is a mystery to me, I have never seen it here porridge, for example, everything fried and salty for children.
More about the surroundings for information: In order not to die of boredom, we took a car for three days, went to the thermal springs of Loutra Pozar almost on the border with Macedonia, to the waterfalls of Edessa, to Thessaloniki, to the cave of Petralona, ​ ​ and also on an excursion to Meteora. Renting a car with full insurance cost about 70 euros per day without gasoline (mechanics will be a little cheaper), a liter of diesel fuel on the road 1.6 euros.
In general, we will not return to the hotel and will not recommend to friends.
Translated automatically from Russian. View original